Manager, Project Management
Manager, Project Management - Technology Deployments
Location: Remote - United States
Compensation: $100,000-$125,000 Base Salary
Travel: Up to 20%
About the Opportunity
We are partnering with a growing national technology services and integration company to identify an experienced Manager of Project Management to lead its project management function.
Our client specializes in large-scale, multi-site technology deployments for national restaurant, retail, and commercial brands. Their work includes the installation and implementation of point-of-sale (POS) systems, digital signage, kiosks, networking infrastructure, and other customer-facing technologies across geographically distributed locations.
This is a hands-on leadership opportunity for someone who understands the complexities of coordinating technology installations across multiple locations while managing project teams, maintaining customer relationships, and ensuring projects are delivered profitably.
The ideal candidate brings a combination of relevant technology deployment industry experience, project management leadership, financial accountability, and strong communication skills.
Key Responsibilities
- Lead, mentor, and develop a team of Project Managers, establishing clear expectations, accountability, and performance standards.
- Oversee multiple concurrent technology deployment projects across national restaurant, retail, and commercial customer locations.
- Maintain ownership of project performance, including budgets, profitability, margins, schedules, and customer satisfaction.
- Review project health, job costs, resource requirements, and financial performance to proactively identify and address risks.
- Manage project scope, statements of work (SOWs), and change orders to protect profitability and prevent scope creep.
- Coordinate with field operations, installation teams, vendors, and internal stakeholders to ensure successful deployment execution.
- Serve as an escalation point for customer concerns, project challenges, and operational issues.
- Establish and improve project management processes, workflows, reporting, and operational efficiencies.
- Oversee project resource planning, workload distribution, and delivery timelines.
- Utilize project management platforms, dashboards, and reporting tools to drive visibility and accountability.
- Partner with senior leadership to support organizational growth and continuous improvement.
- Step in to directly manage critical projects when necessary.
Qualifications
- 7+ years of experience in multi-site technology deployments, technology integration, field services, or a closely related industry.
- Direct experience delivering technology installations or deployments for restaurant, quick-service restaurant (QSR), retail, or similar multi-location commercial customers is strongly preferred.
- Experience with technologies such as POS systems, digital menu boards, digital signage, kiosks, networking infrastructure, or related commercial technology installations.
- 3+ years of experience leading Project Managers, project teams, or technology deployment teams.
- Demonstrated experience managing multiple projects across geographically distributed customer locations.
- Strong understanding of project budgets, job costing, profitability, margin management, and change-order processes.
- Experience interpreting statements of work, managing project scope, and ensuring contractual requirements are met.
- Proven ability to manage customer relationships, communicate with executive stakeholders, and resolve escalations.
- Experience coordinating field technicians, installation partners, subcontractors, or external service providers.
- Strong working knowledge of project management systems such as Asana, field service platforms, dashboards, and reporting tools.
- Ability to establish processes, improve team performance, and operate effectively in a growing organization.
- Excellent leadership, communication, problem-solving, and organizational skills.
Preferred Experience
- Background with a national restaurant technology provider, retail technology integrator, digital signage/POS deployment company, or multi-site technology installation organization.
- Experience managing technology rollouts across dozens, hundreds, or thousands of customer locations.
- Experience building or improving project management processes within a growing company.
- PMP, Six Sigma, or related project management certification.
- Experience with EOS or similar organizational accountability frameworks.
Why Consider This Opportunity?
- Fully remote position with nationwide flexibility.
- Competitive base salary of $100,000-$125,000.
- Opportunity to lead and develop an established project management team.
- Direct exposure to executive leadership and meaningful influence over business performance.
- Growing national organization with complex, high-impact customer projects.
- Opportunity to improve processes, drive operational performance, and contribute to long-term growth.
Interested candidates are encouraged to apply for a confidential conversation about the opportunity.
Required Skills
Required Languages
🇬🇧 English