Customer Evidence Marketing Manager

Position:
Customer Evidence Marketing Manager

Company:
PointClickCare

Compensation:
$90,000 - $100,000 a year

Location:
Canada, Remote or Mississauga

Employment type:
Full-Time

Work Arrangement:
Hybrid

Short Summary:
This program leader will evolve our customer evidence marketing strategic plan, nurturing advocacy for products that drive revenue and creating marketing assets to foster upsell opportunities and influence churn mitigation.

Responsibilities:
- Drive the creation of evidence-based proof point marketing assets.
- Prioritize customer story pipeline and institute best practices for capturing customer value stories.
- Collaborate with Product Marketing, Demand, and Content teams to manage a database of customer evidence assets.
- Ensure assets are accessible to stakeholders and fully leveraged through various channels.
- Analyze program data to provide insights and recommendations for program outcomes.

Requirement:
- Strong time management, organizational, interpersonal, and communication skills.
- Ability to prioritize while maintaining urgency and focus on KPIs.
- Strategic thinking skills and relationship-building abilities.

Benefits:
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition
- … and more!