Recruiting Operations Lead

About Poetic

Poetic is creating the next layer of human-computer interaction - combining the intelligence of AI with the reliability of software. We automate the most complex manual processes for the world's largest enterprises using a new English programming language that blends structured control flow with natural language instructions. Processes that once took hours can now be completed in a fraction of the time at superhuman quality.

Poetic is deployed globally, powering critical workflows for Fortune 500 companies with 99%+ quality across over half a million production runs.

About the Role

We're hiring our first Recruiting Operations Lead to own and scale the infrastructure supporting Poetic’s high-volume recruiting operation alongside the founding talent team. Together, you will build out Poetic's hiring process in a rapid-growth environment.

You’ll be responsible for building reliable systems, analytics, and processes that enable us to hire efficiently as we grow. You’ll own our recruiting technology stack, establish strong data foundations, and leverage AI and automation to improve how our team operates.

What We’re Looking For

• 4+ years in Recruiting Operations at a high growth startup

• Strong hands-on experience configuring and improving a modern ATS; direct Ashby experience is required

• Deep experience with talent tools and reporting, building strategy out of ambiguity

• Demonstrated experience independently building AI-powered tools, automations, or internal applications to solve operational problems. Comfortable leveraging modern AI tools to rapidly prototype and deploy practical solutions.

• Strong analytical judgment, with experience diagnosing operational inefficiencies, prioritizing improvements, and translating recruiting data into actionable recommendations.

• Experience with data analytics.

Nice to Have

• Experience as one of the first talent hires at a startup

• Broader People Operations experience

• Experience with data enrichment and programming

• Experience organizing and coordinating events and complex logistics

Why This Role

Most talent operations jobs come with a function already in place. Here, you’ll be building it from the ground up – a legacy that Poetic hires will experience for a long time afterwards.