Business Intelligence Analyst and Developer

Your influential mission. You will...

• Develop and maintain reports, dashboards, data models and self-service analytics using Power BI and comparable BI tools.
• Work with large datasets, relational databases and data warehouses to deliver accurate, efficient and reliable reporting.
• Translate business questions and complex requirements into clear visualizations, analytical solutions and actionable insights.
• Investigate and resolve data, reporting, performance and data-quality issues.
• Document requirements, identify data sources and define KPIs, metrics and business logic.
• Partner with Product, Data Engineering, Commercial and Operations teams to deliver reporting solutions.
• Develop and optimise SQL queries and scripts for reporting, analysis and data validation.
• Manage reporting initiatives from requirement gathering through deployment, adoption and continuous improvement.
• Peer-review dashboards, reports, data models and analysis against agreed standards and best practices.
• Promote reporting governance, consistent KPIs, standard analytical methods and strong data quality.
• Help users interpret data, understand trends and identify optimisation opportunities.

Components for success. You...

• Have experience in Business Intelligence, reporting, analytics or data analysis.
• Bring strong SQL development skills and advanced knowledge of a recognized BI and reporting platform.
• Have hands-on knowledge of Power BI, data modelling and DAX or an equivalent calculation language.
• Understand BI principles, reporting practices, relational databases, dashboard design, KPIs and performance measurement.
• Can work confidently with large datasets, dimensional models and enterprise reporting structures.
• Communicate fluently in written and spoken English at B2/C1 level.
• Combine strong analytical and problem-solving skills with attention to detail and data accuracy.
• Can challenge assumptions, validate findings with data and troubleshoot reporting or performance issues.
• Communicate effectively with both technical and non-technical stakeholders.
• Can independently manage reporting initiatives and balance multiple priorities.
• Have secondary education; a bachelor’s degree in Business, Analytics, Computer Science, Mathematics, Statistics, Economics or a related discipline is preferred.

You'll get extra points for...

• Experience with Google BigQuery, data warehouses, ETL, data integration or performance optimization.
• Excellent spreadsheet skills and strong presentation capabilities.
• Experience in complex, data-rich digital environments and cross-functional delivery.
• A strong eye for report and dashboard design

Thrive in a culture that values...

• Contribution and achievements by offering performance bonuses and ample opportunities for internal growth.
• Employees' health and well-being through comprehensive health and dental insurance plans, life insurance, MultiSport card, employee assistance program and food, travel, and wellness allowances.
• Work-life balance by providing 25 days of paid annual leave, allowing you to relax and recharge.
• Continuous growth with company-sponsored seminars, training programs, social activities, and events, guiding your professional journey and helping you achieve your career goals.
• Celebrating life events with additional bonuses such as newlywed, and baby bonuses.

PLAYTECH MANAGED SERVICES
Established in 2007 in Sofia, Bulgaria, Playtech Managed Services, a company of Playtech Group has grown into a thriving hub of 500 dedicated professionals, fostering a culture of collaboration, respect, and support. Specializing in customer support and risk management services for leading gaming platforms worldwide, our teams boast industry-leading response times and expertise. At Playtech Managed Services, we prioritize the personal and professional development of our team members, offering opportunities for both horizontal and vertical growth. Our dedicated employees invest their time and expertise in our success, and in return, we invest our passion in them. We provide a fun, creative, rewarding, and inspiring environment where individuals have the freedom to express themselves.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.