Sales Operations & Business Development Analyst

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

• Market Research & Intelligence: Conduct comprehensive research on industry trends, market developments, competitive landscapes, economic indicators, and prospective business opportunities to support strategic business development decisions.
• Target Account Research & Profiling: Research prospective client organizations, including business operations, organizational structures, leadership teams, workforce requirements, and relevant commercial characteristics to support account prioritization and sales preparation.
• Opportunity Analysis & Deal Fit Assessment: Evaluate prospective business opportunities against organizational capabilities, target markets, service offerings, and strategic priorities to help determine alignment and commercial potential.
• Artificial Intelligence & Research Enablement: Leverage AI-powered tools, research platforms, and automated workflows to gather market intelligence, streamline information analysis, enhance prospect research, and improve operational productivity.
• Sales Pipeline Administration: Support the management and maintenance of business development pipelines, ensuring accurate opportunity records, consistent sales stage classifications, timely updates, and visibility into active commercial activities.
• CRM Data Management & Reporting: Maintain CRM data integrity, assist with reporting processes, develop sales activity summaries, and support dashboards that provide actionable insights into business development performance.
• Sales Performance & Funnel Analytics: Analyze sales activity, pipeline conversion rates, opportunity progression, deal velocity, and other relevant metrics to identify performance trends, operational gaps, and opportunities for process improvement.
• Business Development Research Support: Provide Business Development Directors and Executives with targeted research, account intelligence, buyer mapping, competitive insights, and supporting information required to advance prospective business opportunities.
• Proposal & Presentation Development: Assist in preparing client presentations, executive briefing materials, business proposals, RFP responses, market assessments, and other documentation supporting business development initiatives.
• Cross-Functional Information Coordination: Collaborate with internal stakeholders across Sales, Marketing, Finance, Operations, and other departments to gather relevant information, coordinate deliverables, and support commercial initiatives.
• Conference & Event Coordination: Support the planning, organization, and administrative coordination of industry conferences, client meetings, networking events, and other business development activities.
• Sales Process Improvement & Standardization: Identify opportunities to improve sales workflows, research processes, CRM utilization, reporting consistency, and administrative procedures through process enhancements and automation.
• Sales Tools & Technology Support: Assist with the utilization and administration of sales enablement platforms, research databases, CRM applications, reporting tools, and other technologies supporting business development operations.
• Project Coordination & Execution: Coordinate assigned business development projects, maintain project timelines, track deliverables, and facilitate communication among stakeholders to ensure timely completion of operational initiatives.
• Reporting & Executive Support: Prepare recurring and ad hoc reports, market summaries, sales performance analyses, and presentation materials to support leadership reviews, planning discussions, and strategic decision-making.

Qualifications