Inbound Sales Representative - Portuguese Speaker

Title: Inbound Sales Representative - Portuguese Speaker Location: Vilnius, Lithuania

WHAT WE ARE LOOKING FOR
We are seeking an Inbound Sales Representative, with fluent Portuguese. You will join our growing Sales Team supporting the Portuguese market.
Your mission: professionally manage phone and online inbound inquiries (no cold calling) and turn them into happy, satisfied customers.

YOUR RESPONSIBILITIES  

• Convert inbound phone and online inquiries into successful sales (no cold outreach).
• Identify customer needs, provide expert guidance, and recommend the best product solutions.
• Support customers throughout the post-order process until successful delivery.
• Work closely with architects and the factory to ensure smooth production and delivery of bespoke products.
• Collaborate with your team to share knowledge and continuously improve sales practices.
• Contribute to elevating our customer support quality to the next level.

WHAT YOU NEED TO SUCCEED

• Fluent Portuguese (C1+) and good spoken and written English (B level or above).
• Solid skills in Microsoft Office.
• Strong communication skills, empathy, and a collaborative mindset.
• Ability to multitask and prioritise effectively — you can manage several inquiries at once while maintaining accuracy and quality.
• A quick and efficient working style — you respond fast, think on your feet, and keep momentum in the sales process.
• Experience in sales or customer service is a plus, but not mandatory — we value goal-oriented, motivated individuals.
• Experience using a CRM system is an advantage.
• Experience selling high-value or customizable products is a strong plus.

WHAT'S IN IT FOR YOU?

• Attractive earning potential: Monthly On-Target Earnings (base salary + uncapped performance bonus) between EUR 2,000 – 2,400 gross, depending on performance and achieved targets. Your success directly impacts your earnings.
• Hybrid working model: work from the office Monday to Wednesday, and enjoy the flexibility to work from home the rest of the week.
• Private health insurance: additional health coverage for your well-being.
• Sports budget: yearly support for physical activities and wellness.
• Learning budget: annual allowance for training and professional development.
• Empowering culture: a work environment built on respect, autonomy, and collaboration.
• Team events: regular team-building activities and company gatherings.
• Annual team trip abroad: we celebrate our achievements with an unforgettable company trip.