Benefits Analyst (Remote/Hybrid)

Location Address:

9521 San Mateo NE
Albuquerque, NM 87113-2237


Compensation Pay Range:

Minimum Offer $75,732.80
Maximum Offer $128,960.00
Now Hiring: Benefits Analyst (Remote/Hybrid)

Summary:

The Benefits Analyst will serve as the functional and business process expert for Workday Benefits, ensuring ongoing optimization and support of benefit programs including open enrollment, employee benefit elections and plan year management. Uses analytical, technical, and problem-solving skills to support, maintain, and optimize the Workday Benefits module. The analyst will provide best practice guidance, resolve system issues, and deliver solutions that support Presbyterian’s health and welfare strategies.

Type of Opportunity: Full time
Job Exempt: Yes
Job is based: Reverend Hugh Cooper Administrative Center
Work Shift: Days (United States of America)


Responsibilities:

• Serve as the primary point of contact for all Workday benefits configuration, troubleshooting, testing, and enhancement requests.
• Analyze benefits data and system workflows to identify opportunities for process improvement and automation.
• Develop and maintain documentation, user guides, and training materials for HR and business users.
• Troubleshoot issues, implement enhancements, and ensure data integrity through audits, reporting, and reconciliation activities.
• Monitor system performance, user feedback, and business needs to recommend and implement process improvements that reduce manual processing time and improve accuracy.
• Support annual open enrollment cycle, including system setup, testing, and post-cycle analysis.
• Provide end-user support, training, and documentation efforts for end-users and stakeholders to drive adoption and understanding of compensation tools.
• Stay current on Workday releases and industry best practices, proactively recommending enhancements.
• Ability to manage cross-functional projects and influence stakeholders at all levels.
• Investigate and perform root cause analysis on system errors.
• Proactively evaluates and recommends adoption of changes as they meet organizational needs and implement system capabilities.
• Gather and document business requirements and translate them into configurations.

This is a functional Benefits Analyst role, not an IT or platform configuration position. The ideal candidate has deep health and welfare benefits expertise and uses Workday as a tool to support benefit plan setup, annual plan year changes, open enrollment, reporting, and employee elections.

Work Arrangement:

• Hybrid: For candidates within 60 miles of Albuquerque, on-site presence is expected on Tuesday, Wednesday, and Thursday
• Remote: Open to U.S.-based applicants (excluding CA, IL, ND, NY, OH, WA, and WY)

Qualifications:

• Bachelor’s degree is required in Human Resources, Business, Information Systems, or related field. 6 years of additional experience can be substituted in lieu of degree. • Minimum three years of HRIS experience, with two years of hands-on Workday HCM configuration experience, specifically in benefits. • Proficient in Workday Core HCM, reporting, security, calculated fields, and business process configuration. • Experience supporting benefit planning cycles in a corporate environment. • Ability to manage sensitive data with discretion and ensure compliance with organizational policies. • Proven ability to design and sustain business processes, especially in environments with evolving system capabilities. • Advanced proficiency in Excel and data analysis tools for reporting. • Experience with testing, configuration, and troubleshooting within Workday or other ERP platforms. • Excellent communication skills with the ability to translate technical concepts into business language.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services