Solutions Architect - Sales Cloud

Perficient | IT Services and Consulting

45m ago

On-site

Full Time

United States of America

$145k - $165k USD/yr

Professional Services | Agentforce & Claude Adoption Program

Be one of the first to design what Claudeforce looks like for real customers. We’re recruiting for a special project that brings Claude and Salesforce together, and as a Solutions Architect you'll be on the front lines doing some of the very first work in the ecosystem. Guaranteed. You'll work in pods alongside other architects and consultants, turning brand-new AI capabilities into real business results. This is your chance to work on the newest, greatest technology from the get-go.

The Solutions Architect is responsible for translating customer business needs into practical Salesforce and Agentforce solutions. This role serves as the bridge between customer requirements and hands-on implementation, helping customers identify, prioritize, and deploy Salesforce AI capabilities while ensuring alignment with business objectives.

The ideal candidate combines strong client-facing consulting skills with deep Salesforce platform knowledge and a passion for emerging AI technologies.

How Engagements Run

Each customer engagement runs as a fixed 12-week sprint. Weeks 0–2 focus on assessment and readiness: the customer’s org, security, data, users and permissions, and which AI workflows to prioritize. Weeks 3–5 are build and validate. Weeks 5–12 drive adoption and optimization. This isn’t a traditional waterfall project. Expect to prototype fast, show the customer something working, and iterate. Success is measured by user adoption and platform consumption. The customer pipeline is deep and growing, so there’s plenty of work to go around. When one engagement wraps, you roll right onto the next. Location is flexible, but you need to be available during your customer’s business hours.

Conduct customer discovery sessions and readiness assessments.
Analyze existing Salesforce environments and identify opportunities for Agentforce adoption.
Map customer business processes to available Salesforce skills and workflows.
Design scalable configurations using Salesforce Sales Cloud and Agentforce capabilities.
Define implementation plans and support validation activities.
Collaborate with Technical Architects to align on overall solution strategy.
Participate in workshops, demonstrations, and customer solution reviews.
Assist customers with change adoption and process transformation efforts.
Identify opportunities for additional skills and automation as customer maturity increases.
Own the technical architecture and delivery of Sales Cloud, Agentforce, and Claude implementations, from discovery through go-live and ongoing optimization.
Act as a workstream lead within your pod, advising customers on the right approach and adapting quickly as project needs and timelines shift.
Troubleshoot and resolve complex configuration, integration, and data issues.
Mentor and upskill Lead Business Consultants and pod teammates on Sales Cloud and Agentforce architecture, configuration, and best practices.
Configure the Claude–Salesforce connection, activate pre-built AI skills, and build and validate the workflows that use them.
Run an engagement solo when scope allows, handling both solution design and hands-on configuration without a dedicated consultant.

Required Qualifications

5+ years of Salesforce implementation experience.
Strong understanding of Sales Cloud architecture and configuration.
Experience gathering requirements and translating business needs into technical solutions.
Excellent communication and presentation skills.
Customer-facing consulting experience.
Strong understanding of Salesforce automation and workflow capabilities.
Deep knowledge of Sales Cloud lead and opportunity management, sales process design, forecasting, integrations, and data management.
Comfort owning the client relationship directly, leading discovery sessions and advising clients on direction, not just executing tickets.
Flexibility to adapt to shifting client priorities without losing momentum on delivery.
Claude Foundations/Associate certification. If you don’t have it yet but are interested and confident you can earn it quickly, we’ll train you and pay for your certification before you start client work.

Preferred Qualifications

Agentforce experience.
Experience with Service Cloud or Revenue Cloud.
Salesforce Consultant or Architect certifications.
Claude Foundations/Associate certification already completed.
Experience working within Agile consulting environments.
Salesforce Certified Sales Cloud Consultant, Administrator, or Platform App Builder certification.
Experience integrating Sales Cloud with external systems.
Prior experience mentoring or training teammates on Salesforce.

What We’re Looking For

Technical depth gets you in the door. Beyond that, we’re hiring for four qualities together, not any one in isolation: humble, hungry, smart, and excited about AI.

Humble: a team player first. You teach as readily as you learn, and you don’t need to be the smartest person in the room to add value.
Hungry: genuinely curious and self-driven. You take on a new certification or course because you enjoy it, not because it’s assigned, and you dig into unfamiliar problems until you’ve figured them out.
Smart: people-smart. You read a room, enjoy talking with customers, and can hold your own in front of a client audience.
Excited about AI: you’re already using AI tools to work faster and deliver better outcomes, and you want to keep pushing on that. This is where our SF+ practice is headed, so it’s a practical, non-negotiable skill, not a nice-to-have.

Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.

WHO WE ARE

Perficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers’ expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients – the world’s largest enterprises and biggest brands succeed.

WHAT WE BELIEVE

At Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you’ll become part of something truly special.

We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We’re committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we’re not done yet.

The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training, licensure and certifications, and other business and organizational needs. The new hire salary range displays the minimum and maximum salary targets for this position across all US locations, and the range has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role, and compensation decisions are dependent on the unique facts and circumstances regarding each candidate. A reasonable estimate of the current salary range for this position is $145,000 to $165,000. Please note that the salary range posted reflects the base salary only and does not include benefits or any potential equity or variable bonus programs. Information regarding the benefits available for this position are in our benefits overview.

Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.

Disability Accommodations:

Perficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us.

Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.

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Required Skills

salesforceclaude

Required Languages

🇬🇧 English