Engineer II IT Salesforce DevOps

Overview

PenFed is hiring a (Hybrid) Engineer II IT Salesforce DevOps at our Tysons, Virginia location.  The primary purpose of this role is to lead and support Salesforce release management, CI/CD automation, and platform observability. This role provides technical ownership for production deployments, environment migrations, deployment automation, and the continuous improvement of standardized DevOps practices across Salesforce development teams. The role also supports enterprise automation initiatives, including Java and MuleSoft applications, and works closely with onshore and offshore development teams to deliver reliable, scalable, secure, and compliant releases. Engineer II is expected to troubleshoot complex deployment issues, recommend process improvements, and provide technical guidance to less experienced team members.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position may perform other duties as assigned.

• Lead and manage complex Salesforce production deployments and environment migrations, including planning, validation, troubleshooting, and post-deployment support.
• Design and improve CI/CD pipelines, branching strategies, release governance, and deployment standards for Salesforce development teams.
• Identify, design, and implement automation for complex manual and repetitive processes to improve deployment reliability, scalability, and operational efficiency.
• Own the design, implementation, and ongoing improvement of observability, monitoring, alerting, and deployment dashboards using Dynatrace for Salesforce and integrated platforms, including Java and MuleSoft.
• Design, maintain, optimize, and troubleshoot CI/CD pipelines using Salesforce DevOps tools (AutoRabit preferred) and enterprise tooling.
• Implement CI/CD workflows using GitHub Actions, TeamCity, and related tools.
• Support deployment automation for Java and MuleSoft applications.
• Ensure compliance with change management, audit, and operational controls.
• Coordinate complex release activities, deployment schedules, and CI/CD support across onshore and offshore teams and provide technical guidance during planning, execution, and issue resolution.
• Communicate release status, technical risks, root-cause findings, and recommended improvements clearly to technical and non-technical stakeholders.

Key Relationships

• Manager
  • Escalate release risks, deployment concerns, and automation gaps.
  • Provide regular updates and recommendations on deployment health, observability, release risk, and CI/CD maturity
  • Receive priorities and guidance for DevOps and platform initiatives.
• Team
  • Collaborate with Salesforce developers, platform engineers, and operations teams.
  • Enable and guide teams through standardized DevOps tooling, automation, troubleshooting practices, and release-management best practices.
  • Promote continuous improvement in release management and operational readiness.

Qualifications

Equivalent combination of education and experience is considered.

• Bachelor’s degree or equivalent practical experience.
• Salesforce Certified Administrator certification required.
• 5+ years of experience in Salesforce DevOps, release management, CI/CD engineering, or a related discipline.
• Advanced understanding of Salesforce DevOps practices, Salesforce architecture, metadata dependencies, Governor Limits, security scanning, and enterprise release controls.
• Good understanding of Salesforce releases and platform upgrades.
• Hands-on experience using VS Code, Git, Apex Data Loader, and code review processes.
• Advanced hands-on experience with GitHub, including enterprise branching strategies, pull-request governance, code review workflows, and GitHub Actions.
• Strong experience designing, optimizing, and troubleshooting CI/CD pipelines using tools such as TeamCity, artifact management platforms such as JFrog, and deployment automation frameworks.
• Working knowledge of Windows, Linux, and server automation.
• Very strong written and oral communication skills.
• Experience working with or coordinating offshore development teams.
• Demonstrated ability to lead technical troubleshooting, perform root-cause analysis, drive process improvements, and mentor or guide other engineers.

Preferred Qualifications

• Experience with one or more Salesforce CI/CD or enterprise automation tools, such as AutoRabit, Copado, Gearset, Salesforce DevOps Center, TeamCity, or GitHub Actions. Working knowledge of AI-enabled engineering environments and DevOps automation.
• Prior Salesforce development experience to better enable DevOps and release support.
• Experience with cloud platforms (AWS preferred).
• Experience developing automation workflows using open-source tools.
• Experience supporting large-scale enterprise systems with high availability and high transaction volume.
• Working knowledge of scripting languages such as Python, Bash, or Ruby.
• Experience or working knowledge of Dynatrace.
• Familiarity with Java and MuleSoft application deployments.
• Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses & Certifications

Preferred Salesforce Certifications:

• Salesforce Financial Services Cloud
• Salesforce Data Cloud
• Salesforce Marketing Cloud
• Salesforce Agentforce
• Salesforce Platform App Builder / DevOps-related certifications

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call is required.

Pay Transparency 
The anticipated starting salary range for this role is $79,400.00 - $157,384.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties, and the position may perform other duties as assigned.

• Lead and manage complex Salesforce production deployments and environment migrations, including planning, validation, troubleshooting, and post-deployment support.
• Design and improve CI/CD pipelines, branching strategies, release governance, and deployment standards for Salesforce development teams.
• Identify, design, and implement automation for complex manual and repetitive processes to improve deployment reliability, scalability, and operational efficiency.
• Own the design, implementation, and ongoing improvement of observability, monitoring, alerting, and deployment dashboards using Dynatrace for Salesforce and integrated platforms, including Java and MuleSoft.
• Design, maintain, optimize, and troubleshoot CI/CD pipelines using Salesforce DevOps tools (AutoRabit preferred) and enterprise tooling.
• Implement CI/CD workflows using GitHub Actions, TeamCity, and related tools.
• Support deployment automation for Java and MuleSoft applications.
• Ensure compliance with change management, audit, and operational controls.
• Coordinate complex release activities, deployment schedules, and CI/CD support across onshore and offshore teams and provide technical guidance during planning, execution, and issue resolution.
• Communicate release status, technical risks, root-cause findings, and recommended improvements clearly to technical and non-technical stakeholders.

Key Relationships

• Manager
  • Escalate release risks, deployment concerns, and automation gaps.
  • Provide regular updates and recommendations on deployment health, observability, release risk, and CI/CD maturity
  • Receive priorities and guidance for DevOps and platform initiatives.
• Team
  • Collaborate with Salesforce developers, platform engineers, and operations teams.
  • Enable and guide teams through standardized DevOps tooling, automation, troubleshooting practices, and release-management best practices.
  • Promote continuous improvement in release management and operational readiness.

Equivalent combination of education and experience is considered.

• Bachelor’s degree or equivalent practical experience.
• Salesforce Certified Administrator certification required.
• 5+ years of experience in Salesforce DevOps, release management, CI/CD engineering, or a related discipline.
• Advanced understanding of Salesforce DevOps practices, Salesforce architecture, metadata dependencies, Governor Limits, security scanning, and enterprise release controls.
• Good understanding of Salesforce releases and platform upgrades.
• Hands-on experience using VS Code, Git, Apex Data Loader, and code review processes.
• Advanced hands-on experience with GitHub, including enterprise branching strategies, pull-request governance, code review workflows, and GitHub Actions.
• Strong experience designing, optimizing, and troubleshooting CI/CD pipelines using tools such as TeamCity, artifact management platforms such as JFrog, and deployment automation frameworks.
• Working knowledge of Windows, Linux, and server automation.
• Very strong written and oral communication skills.
• Experience working with or coordinating offshore development teams.
• Demonstrated ability to lead technical troubleshooting, perform root-cause analysis, drive process improvements, and mentor or guide other engineers.

Preferred Qualifications

• Experience with one or more Salesforce CI/CD or enterprise automation tools, such as AutoRabit, Copado, Gearset, Salesforce DevOps Center, TeamCity, or GitHub Actions. Working knowledge of AI-enabled engineering environments and DevOps automation.
• Prior Salesforce development experience to better enable DevOps and release support.
• Experience with cloud platforms (AWS preferred).
• Experience developing automation workflows using open-source tools.
• Experience supporting large-scale enterprise systems with high availability and high transaction volume.
• Working knowledge of scripting languages such as Python, Bash, or Ruby.
• Experience or working knowledge of Dynatrace.
• Familiarity with Java and MuleSoft application deployments.
• Experience using A.I. tools preferred.

Supervisory Responsibility

This position will not supervise employees.

Licenses & Certifications

Preferred Salesforce Certifications:

• Salesforce Financial Services Cloud
• Salesforce Data Cloud
• Salesforce Marketing Cloud
• Salesforce Agentforce
• Salesforce Platform App Builder / DevOps-related certifications

Work Environment

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

*Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Travel

Ability to travel to various worksites and be on-call is required.

Pay Transparency 
The anticipated starting salary range for this role is $79,400.00 - $157,384.00
This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.
This position is eligible for an individual performance based annual bonus.

#LI-Hybrid