Senior BC Support consultant

## D365 Business Central Senior Support Consultant 50,000 ## THE OPPORTUNITY Pearson Carter is working with an established Microsoft Dynamics specialist looking for an experienced **3rd Line Business Central Support Consultant** to join its team. This is an excellent opportunity for someone who enjoys solving complex technical problems while getting involved in **consultancy, system enhancements and customer-facing projects**. You'll be the go-to person for advanced Business Central issues, working closely with customers, developers and technical teams. ## THE ROLE - Act as the escalation point for complex **D365 Business Central / NAV** support issues - Perform advanced troubleshooting and root cause analysis - Manage high-priority incidents and deliver long-term solutions - Support system enhancements, configuration changes and minor developments - Work directly with customers to gather requirements - Collaborate with developers and third-party suppliers ## THE CANDIDATE - Strong **D365 Business Central / NAV** experience - Background in **2nd / 3rd Line ERP Support** - Excellent troubleshooting and problem-solving skills - Experience with Business Central configuration and system enhancements - Strong customer-facing and stakeholder management skills ## THE OFFER **Salary: Up to 50,000** Exposure to complex Business Central environments Opportunity to combine technical support with consultancy and development projects Involvement in system improvements and customer enhancements ## INTERESTED? If you're an experienced **Business Central Support Consultant** looking for a role offering more technical ownership and variety, get in touch! [](mailto:)