Lead Dynamics 365 CE Functional Configuration – $135K–$145K + Benefits

**Lead Dynamics 365 CE Functional Configuration 135K145K Benefits** **Location:** Dallas, TX 4 days onsite **Job Type:** Full-time, permanent **Job Overview** We are seeking an experienced Dynamics 365 CE Functional Configuration Manager to take ownership of an enterprise CRM platform, driving functional design, hands-on configuration and continuous improvement across key customer-facing applications. This is a strategic individual contributor role, ideal for someone who combines deep Dynamics 365 CE expertise with strong business process knowledge and stakeholder management skills. **Key Responsibilities** - Design, configure and optimise Dynamics 365 Sales, Customer Service, Field Service and Customer Insights. - Build and maintain workflows, forms, business rules, views and automation using Power Platform, Power Automate and Dataverse. - Partner with Sales, Customer Service, Logistics and IT stakeholders to translate business requirements into scalable solutions. - Own the functional roadmap and assess the impact of Microsoft platform updates. - Establish configuration standards and low-code/no-code best practices. - Coordinate testing, user acceptance testing (UAT) and system documentation. - Work with developers and external partners on custom extensions where required. **Required Experience** - 7 years of experience with Microsoft Dynamics 365 CE/CRM. - Strong functional expertise across Dynamics 365 Sales and Customer Service. - Knowledge of Customer Insights, Field Service and Power Platform. - Experience with requirements gathering, business process mapping and solution design. - Background supporting enterprise CRM implementations and enhancements. - Strong stakeholder management, communication and problem-solving skills. - Ability to work autonomously and influence stakeholders across the business. **Salary & Package** - 135K145K base salary. - Full-time permanent position. - Benefits package. - Dallas-based hybrid working: 4 days onsite and Monday working from home. Experience in manufacturing, consumer goods, retail or distribution environments would be advantageous. Relevant Microsoft certifications are also beneficial. **How to Apply** Interested in taking ownership of a Dynamics 365 CE platform and driving meaningful business improvements? Apply directly or message [](mailto:) to discuss the opportunity. #Dynamics365 #D365CE #MicrosoftDynamics #PowerPlatform #CRMJobs #DallasJobs #MicrosoftJobs