Middle IT Support

## Title **Level 2/3 IT Support / Infrastructure Technician FIFO 6080 per hour Super** ## Company Pearson Carter is recruiting for an IT service provider supporting a major Western Australian mining operation. Youll take on varied site support work across enterprise infrastructure, with excellent camp facilities, food and accommodation during your FIFO assignment. ## Responsibilities - Deliver Level 2/3 IT support to keep site users and operational teams working effectively. - Troubleshoot desktops, laptops, hardware and end-user applications. - Resolve networking, communications and wireless connectivity issues across the site. - Support servers and infrastructure, working with technologies including Cisco, Dell, Cisco UCS and Pure Storage. - Work independently on site, coordinating with wider technical teams and escalating complex issues when required. ## Experience **Essential:** - Previous FIFO experience. - Strong Level 2/3 IT support experience, with broad knowledge of desktop support, networking, communications, servers and infrastructure. - Clear communication and a practical, customer-focused approach to troubleshooting. - Confidence working independently in a remote environment and in hot, challenging site conditions. **Advantageous:** - Experience supporting mining operations or other remote sites. - Exposure to Cisco networking, Dell hardware, Cisco UCS, Pure Storage and enterprise wireless environments. - Operational Technology (OT) experience. ## Salary **6080 per hour Super**, depending on experience. Youll join on an **initial three-month contract**, with potential to extend based on performance. The assignment offers excellent camp facilities, food and accommodation, alongside exposure to a varied enterprise technology environment. ## Location **FIFO to a mining site in Western Australia.** Youll provide hands-on support in a remote operational environment where reliable infrastructure and responsive IT service make a direct difference to daily work. ## How to Apply Apply with your CV, highlighting your FIFO experience, technical background and availability. **This is an immediate requirement.** For more information, contact **Shayce Opal** at [****](mailto:) or ****. Pearson Carter specialises in Microsoft Technology, Web, Mobile and Software Development Recruitment [www.pearsoncarter.com]( ## Keywords Level 2 IT Support, Level 3 IT Support, L2 Support, L3 Support, IT Support Technician, Infrastructure Technician, Desktop Support, IT Support Engineer, Infrastructure Support, FIFO, Fly In Fly Out, Mining IT, Remote Site Support, Western Australia, WA, Australia, Cisco, Dell, Cisco UCS, Pure Storage, Networking, Wireless, Communications, Servers, Hardware, Enterprise Infrastructure, MSP, Operational Technology, OT, Contract.