## D365 CRM Functional Consultant
**Fully Remote Up to 50,000 DOE**
An established Microsoft Solutions Partner is expanding its Dynamics practice and is looking for a **D365 CRM Functional Consultant** to join the team.
Youll work across a range of customer projects, taking responsibility for understanding business requirements and shaping them into practical solutions within **Microsoft Dynamics 365 Customer Engagement (CE) and Power Platform**. The position will suit someone comfortable working directly with customers and supporting projects from initial discovery through implementation and post-go-live support.
## The Role
- Manage functional delivery across new **Dynamics 365 CE implementations** and existing system improvements.
- Analyse customer processes and recommend suitable solutions within **Dynamics 365 CE and Power Platform**.
- Run discovery sessions and document functional and business requirements.
- Configure Dynamics 365 CE and assist with UAT, data migration, training and system rollouts.
- Act as a key point of contact for customers throughout project delivery.
- Identify opportunities to improve how clients use their **CRM and Power Platform environment**.
## Your Experience
- **2 years experience working as a Dynamics 365 CE/CRM Functional Consultant.**
- Experience working with **Power Platform**, including Power Apps and Power Automate.
- Strong understanding of **Dynamics 365 CE modules**, including Sales, Customer Service and Marketing.
- Previous experience across **D365 CE implementations, integrations, upgrades or transformation projects**.
- Comfortable running workshops and communicating with both technical and non-technical stakeholders.
- Able to take ownership of your workload while collaborating with consultants and technical teams.
## Whats on Offer
- **Salary up to 50,000**, dependent on experience.
- **Fully remote working.**
- Exposure to a varied pipeline of **Dynamics 365 CE and Power Platform projects**.
- Opportunity to join a growing Microsoft Dynamics team within an established **MSP** and take ownership of customer-facing projects.
## Interested?
Send across your latest CV or get in touch with **Dillon Blackburn** for more information:
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**Pearson Carter** recruits across Microsoft Dynamics, Power Platform, ERP, CRM, Software Development, Web and Mobile markets throughout the UK and internationally