IT-Tolling/Traffic Technical Director

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Job Description:

Parsons is seeking a Technical Director with deep expertise in the tolling, vehicle,  or traffic technology environment to lead all aspects of IT delivery for the multiple governmental Safety and Emissions Programs. This senior leadership role will be responsible for overseeing development, production support, maintenance, modernization, innovation, and cloud transformation across a complex, high-availability technology ecosystem.

The ideal candidate brings a strong blend of technical depth, delivery leadership, and operational excellence, with experience leading multi-disciplinary teams of approximately 40 professionals across software engineering, support, infrastructure, database, and application operations. This role requires a leader who can align technology strategy with program outcomes, drive modernization initiatives, and ensure reliable, secure, and scalable service delivery.

Key Responsibilities

Leadership & Delivery

• Lead and manage all aspects of IT delivery, including:
  • Application development
  • Production support
  • Application maintenance
  • Incident and problem management
  • Release management
  • Continuous improvement
• Provide leadership to a team of 40+ technical professionals, including software developers, architects, database specialists, support personnel, and technical leads.
• Establish clear goals, performance expectations, delivery standards, and accountability across the team.
• Partner with program leadership, business stakeholders, and client representatives to ensure alignment between technical execution and operational objectives.
• Drive a culture of collaboration, technical excellence, innovation, and service reliability.

Technical Strategy & Architecture

• Define and execute the technology roadmap for a complex vehicle/tolling/traffic/regulatory program environment.
• Lead modernization efforts for legacy and existing systems, including migration to scalable, cloud-enabled architectures.
• Ensure solutions are designed for performance, resilience, maintainability, security, and scalability.
• Provide oversight on architecture and full-stack development practices across web, middleware, database, and cloud environments.
• Champion adoption of emerging technologies and innovative delivery approaches, including AI-enabled capabilities, automation, and advanced analytics where appropriate.

Application Development & Support

• Oversee end-to-end software delivery across the full application lifecycle, from requirements and design through development, testing, deployment, support, and enhancement.
• Ensure stable and effective support models are in place for business-critical applications and services.
• Lead issue resolution for major incidents and critical production challenges.
• Maintain high service levels and operational continuity in a mission-critical public-sector technology environment.

Cloud, Modernization & Innovation

• Lead cloud strategy and implementation efforts, with a strong focus on AWS and Azure.
• Drive transformation initiatives involving:
  • Application modernization
  • Cloud migration
  • DevOps enablement
  • Automation
  • Performance optimization
• Promote innovative thinking across the team while balancing operational stability, compliance, and delivery commitments.
• Ensure the organization remains current with best practices in cloud, full-stack engineering, AI literacy, and digital transformation.

Governance, Quality & Compliance

• Establish delivery governance, technical standards, and quality controls across all workstreams.
• Ensure compliance with security, privacy, regulatory, and operational requirements relevant to the Ontario Safety and Emissions Program.
• Oversee risk management, change management, and release governance for all technical services.
• Provide regular reporting on delivery performance, operational health, risks, and roadmap progress.

Experience

• Bachelor's Degree or equivalent work experience
• 10+ years experience within a technical field or related industry
• 2+ years experience in a team leader/managerial role
• Strong experience in tolling, vehicle, traffic, transportation systems, or related technical environments
• Hands-on and strategic experience with AWS and Azure and broader cloud transformation initiatives
• Strong understanding of full-stack application development, including frontend, backend, APIs, and database layers
• Experience with React and modern web application frameworks
• Strong experience with .NET and Java-based enterprise systems
• Deep knowledge of database technologies, including Oracle, data modeling, performance tuning, and application integration

Preferred Qualifications

• Experience delivering technology programs in the public sector, transportation, mobility, tolling, or highly regulated environments.
• Familiarity with high-volume transaction systems, customer-facing digital platforms, and operational service environments.
• Experience with Agile, DevOps, CI/CD, and modern software engineering practices.
• Knowledge of application monitoring, observability, cybersecurity practices, and service management frameworks.
• Experience supporting large-scale modernization of legacy systems into cloud-based or hybrid architectures.

Core Competencies

• Strategic leadership
• Technical depth and credibility
• Delivery excellence
• Operational reliability
• Innovation and modernization mindset
• Cloud transformation
• Team development and mentoring
• Stakeholder and client partnership
• AI literacy and digital enablement
• Risk and issue management

What Success Looks Like

In this role, the Technical Director will:

• Successfully lead all IT delivery functions
• Build and sustain a high-performing team of 40+ professionals
• Deliver secure, stable, and scalable solutions across development, support, and maintenance
• Advance modernization and cloud transformation initiatives using AWS/Azure and modern engineering practices
• Improve operational performance, system resilience, and service quality
• Bring innovation and AI-aware thinking to the program while maintaining strong governance and compliance

Security Clearance Requirement:

None This position is part of our Critical Infrastructure team. For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next! Salary Range: $148,300.00 - $266,900.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!

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