Billing Specialist

Position:
Billing Specialist

Company:
U.S.-Based Law Office

Location:
Colombia

Employment type:
Full-time

Work Arrangement:
Remote

Short Summary:
We are seeking a detail-oriented Billing Specialist to support a U.S.-based law office, managing invoicing, payment tracking, collections, and client account records.

Responsibilities:
- Create, review, and distribute accurate client invoices.
- Manage payment collections and follow up on outstanding balances.
- Receive, track, sort, and apply incoming payments to the appropriate client accounts.
- Maintain accurate client account records and supporting billing documentation.
- Research and resolve payment discrepancies, unapplied payments, and billing questions.
- Communicate professionally with clients regarding invoices, payments, and outstanding balances.
- Provide updates on collections activity and account status when needed.
- Learn and use the firm’s billing, case management, communication, and operational platforms.
- Handle confidential client and financial information with discretion.

Requirement:
- 2+ years of experience in billing, accounts receivable, invoicing, payment processing, or a related role.
- Intermediate or higher English communication skills, both written and spoken.
- Strong attention to detail and accuracy when handling financial records.
- Excellent organizational, time-management, and follow-up skills.
- Ability to work independently, prioritize multiple tasks, and meet deadlines.
- Comfortable learning new software and working across various systems.
- Professional communication skills and a client-service mindset.

Benefits:
- Competitive salary.
- Ability to work remotely.