Senior Program Manager

Overview

At Spacelabs Healthcare, we are on a mission to provide continuous innovation in healthcare technology for better clinical and economic outcomes. Our scalable solutions deliver critical patient data across local and remote systems, enable better-informed decisions, increase efficiencies, and create a safer environment for patients.

Role Overview

The Senior Program Manager provides program leadership and governance for complex product-development initiatives. The role aligns cross-functional teams around agreed outcomes, establishes transparent plans and controls, anticipates delivery risks, and drives timely decisions and corrective actions. The role reinforces team best practices, ensures adherence to company policies, procedures, and compliance requirements, and mentors team members to develop their skills in support of that delivery.

Responsibilities

• Manage and ensure the successful delivery of high-impact programs.
• Build, drive, and support cross functional project teams, including R&D, service, marketing, regulatory, quality, clinical, supply chain, and manufacturing.

• Lead cross-functional teams in delivering new and sustaining products, including integrated software and hardware platforms and cloud services. Ensure that software architecture and hardware capabilities remain aligned so that solutions are robust and scalable.

• Manage scope, schedule, budget, and risk for the entire program, ensuring product delivery on time, on-budget, and meeting quality standards.
• Establish and maintain the integrated program plan, including development, design-control, regulatory, verification and validation, design-transfer, commercial-launch, and sustaining activities. Ensure that entry and exit criteria for formal reviews and phase gates are defined, evidenced, and met.
• Generate, communicate, coordinate, and manage deliverables for the Medical Device File consistent with the Quality Management System processes.
• Lead by example and cultivate a culture of continuous learning and development to enhance team skills and performance.
• Coordinate tasks and project deliverables across all internal and outside contract resources.
• Create and maintain tools and frameworks to track projects, escalate issues, and drive resolution. Provide clear and concise project updates to the cross-functional team and senior leadership.
• Negotiate schedule, risk, product features and resource trade-offs with project and program teams.
• Provide concise, evidence-based program reporting and lead formal program reviews with cross-functional teams and senior leadership, clearly communicating status, forecasts, risks, decisions, and support required.
• Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct. Ensure that team members (direct or indirect reports) are trained and evaluated on their knowledge and adherence to the Company’s values, Code of Ethics and Conduct, and applicable compliance policies.
• It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Bachelor of Science degree in Engineering, Computer Science, or a similar related degree. 
• 5+ years' experience in related R&D roles, including Program/ Project Management, Test/ V&V, or Operations Engineering.
• 3+ years’ experience in managing complex development projects within demanding timeframes is required.
• Practical experience delivering products under medical-device design controls and quality-system requirements, including applicable United States and European regulatory frameworks.
• Solid understanding of the development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management.
• Demonstrated track record of encouraging innovation and out-of-the-box thinking.
• Highly developed relationship-building skills and strong presentation and communication skills.
• Proven ability to deliver results through others, both in direct and matrixed organizational models.
• Excellent written, verbal, presentation, facilitation, and negotiation skills, with the ability to adapt communication for technical, clinical, operational, and executive audiences.
• Ability to attend global meetings and work global hours as needed.
• Ability to travel internationally and be able to acquire all necessary travel documents. Travel up to 10%.

NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

• Manage and ensure the successful delivery of high-impact programs.
• Build, drive, and support cross functional project teams, including R&D, service, marketing, regulatory, quality, clinical, supply chain, and manufacturing.

• Lead cross-functional teams in delivering new and sustaining products, including integrated software and hardware platforms and cloud services. Ensure that software architecture and hardware capabilities remain aligned so that solutions are robust and scalable.

• Manage scope, schedule, budget, and risk for the entire program, ensuring product delivery on time, on-budget, and meeting quality standards.
• Establish and maintain the integrated program plan, including development, design-control, regulatory, verification and validation, design-transfer, commercial-launch, and sustaining activities. Ensure that entry and exit criteria for formal reviews and phase gates are defined, evidenced, and met.
• Generate, communicate, coordinate, and manage deliverables for the Medical Device File consistent with the Quality Management System processes.
• Lead by example and cultivate a culture of continuous learning and development to enhance team skills and performance.
• Coordinate tasks and project deliverables across all internal and outside contract resources.
• Create and maintain tools and frameworks to track projects, escalate issues, and drive resolution. Provide clear and concise project updates to the cross-functional team and senior leadership.
• Negotiate schedule, risk, product features and resource trade-offs with project and program teams.
• Provide concise, evidence-based program reporting and lead formal program reviews with cross-functional teams and senior leadership, clearly communicating status, forecasts, risks, decisions, and support required.
• Uphold the Company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the Company’s Code of Ethics and Conduct. Ensure that team members (direct or indirect reports) are trained and evaluated on their knowledge and adherence to the Company’s values, Code of Ethics and Conduct, and applicable compliance policies.
• It is the responsibility of every Spacelabs Healthcare employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

• Bachelor of Science degree in Engineering, Computer Science, or a similar related degree. 
• 5+ years' experience in related R&D roles, including Program/ Project Management, Test/ V&V, or Operations Engineering.
• 3+ years’ experience in managing complex development projects within demanding timeframes is required.
• Practical experience delivering products under medical-device design controls and quality-system requirements, including applicable United States and European regulatory frameworks.
• Solid understanding of the development process, including requirements gathering, analysis and design, development tools and technologies, release and version control, contemporary testing methodologies, and deployment management.
• Demonstrated track record of encouraging innovation and out-of-the-box thinking.
• Highly developed relationship-building skills and strong presentation and communication skills.
• Proven ability to deliver results through others, both in direct and matrixed organizational models.
• Excellent written, verbal, presentation, facilitation, and negotiation skills, with the ability to adapt communication for technical, clinical, operational, and executive audiences.
• Ability to attend global meetings and work global hours as needed.
• Ability to travel internationally and be able to acquire all necessary travel documents. Travel up to 10%.

NOTICE TO THIRD PARTY AGENCIES
OSI Systems, Inc. and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.
OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.