Senior Inside Sales - Account Executive

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We’re looking for an experienced and commercially minded Senior Account Executive to join our Hospitality sales team in Ghent. This is a strategic sales role focused on building relationships with some of the most recognised and ambitious hospitality businesses across the market — from Michelin-starred restaurants and luxury hotels to leading restaurant groups and multi-site operators.

As a Senior Account Executive, you’ll take ownership of complex sales opportunities from prospecting and discovery through to negotiation and close. You’ll engage with senior decision-makers, develop multi-stakeholder relationships, and position Lightspeed as a strategic partner that can help hospitality businesses improve operations, elevate the guest experience, and drive sustainable growth.

🚀 What You'll bring to the team?

• Own the full sales cycle for strategic hospitality accounts, from identifying and developing opportunities through discovery, solution design, negotiation, and close.

• Develop and execute account strategies for high-value prospects, identifying key stakeholders, business priorities, growth opportunities, and potential areas for expansion.

• Build trusted relationships with senior decision-makers, including owners, founders, General Managers, Operations Directors, and other C-level stakeholders.

• Lead discovery conversations to understand the operational, commercial, and strategic challenges facing hospitality businesses.

• Position Lightspeed as a strategic technology partner, demonstrating how our platform can support business transformation, operational efficiency, guest experience, and growth.

• Deliver highly tailored presentations and product demonstrations that are relevant to the customer’s specific business model, objectives, and operational requirements.

• Navigate complex, multi-stakeholder sales processes and build consensus across different decision-makers and departments.

• Build and maintain a high-quality pipeline of strategic opportunities, balancing short-term revenue delivery with longer-term account development.

• Become a trusted expert in hospitality technology, understanding market trends, emerging business models, and the evolving needs of premium and high-growth hospitality businesses.

What We're Looking For:

• Fluency in Dutch and/ or French, plus a good command of English

• We’re looking for someone who brings commercial maturity, strategic thinking, and a proven ability to navigate complex sales environments.

• Proven experience in a B2B sales, Account Executive, Strategic Account, or consultative sales role, ideally within technology, SaaS, hospitality, consulting, or another complex sales environment.

• A strong track record of consistently achieving and exceeding revenue targets.

• Experience managing complex sales cycles involving multiple stakeholders and senior decision-makers.

• A consultative and value-based sales approach, with the ability to uncover business challenges and translate them into compelling commercial solutions.

• Strategic account thinking: you naturally look beyond the immediate opportunity and identify how you can create broader, long-term value for the customer.

• A genuine passion for hospitality and an understanding of the operational and commercial realities of restaurants, Michelin-starred establishments, hotels, hospitality groups, and other premium hospitality businesses.

• Resilience, curiosity, and a strong sense of ownership. You’re comfortable navigating ambiguity, overcoming obstacles, and finding creative ways to move opportunities forward.

• A proactive mindset and the ambition to operate at a senior level within a high-growth, international organisation.

What You Can Expect:

Come live the Lightspeed experience...

• Unlock your potential with our growth program, paving the way for promotions and career advancement

• Genuine career opportunities in a company that’s creating new jobs every day

• Work in a team big enough for growth but lean enough to make a real impact

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Company car & charging card

• Lightspeed equity scheme – we are all owners

• Health & Wellness Credit – expense up to €400/year toward gym memberships, yoga, a bike, or anything that supports your wellbeing

• Mental Health Support – through Modern Health App (meditation, coaching, counseling)

• People Experience – work remotely from almost anywhere in the world for up to 60 days/year

• Volunteer time off – give back to the community with paid volunteer days

• Transit benefit – whether you bike or take public transport to our Ghent office

• Regular breakfast/lunches, drinks & snacks in the Ghent office

Ready to take your sales career to the next level? Apply now and let’s grow together! 💪

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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