Principal Operational Technology, Telemetry and SCADA Engineer

Make an impact at NTT Global Data Centers

Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.

Your role at a glance

The Principal Operational Technology, Telemetry and SCADA Engineer is the senior individual contributor responsible for engineering leadership, solution design, integration, implementation, commissioning, and lifecycle improvement of enterprise Operational Technology (OT), telemetry, and SCADA capabilities. The role translates business requirements, operational needs, architectural direction, and customer data requirements into secure, resilient, standardized, and globally scalable solutions that enable operational visibility and reliable delivery of operational data.
Reporting to the Director, Telemetry Engineering and Operations, this position works closely with the Senior Manager, Operational Technology Architecture and serves as the primary engineering counterpart for converting reference architectures, standards, and roadmaps into production-ready designs and supportable implementations. The role partners with Data Center Operations technical operations teams, Operational Data Platforms, facility engineering, construction teams, and vendors to support facility installations, expansions, retrofits, upgrades, commissioning, and modernization while maintaining clear separation from day-to-day facility operations.

What we are looking for

Principal Operational Technology, Telemetry and SCADA Engineer

SUMMARY

The Principal Operational Technology, Telemetry and SCADA Engineer is the senior individual contributor responsible for engineering leadership, solution design, integration, implementation, commissioning, and lifecycle improvement of enterprise Operational Technology (OT), telemetry, and SCADA capabilities. The role translates business requirements, operational needs, architectural direction, and customer data requirements into secure, resilient, standardized, and globally scalable solutions that enable operational visibility and reliable delivery of operational data.

Reporting to the Director, Telemetry Engineering and Operations, this position works closely with the Senior Manager, Operational Technology Architecture and serves as the primary engineering counterpart for converting reference architectures, standards, and roadmaps into production-ready designs and supportable implementations. The role partners with Data Center Operations technical operations teams, Operational Data Platforms, facility engineering, construction teams, and vendors to support facility installations, expansions, retrofits, upgrades, commissioning, and modernization while maintaining clear separation from day-to-day facility operations.

KEY RESPONSIBILITIES

• Lead the engineering design, integration, implementation, commissioning, and lifecycle improvement of globally repeatable OT, telemetry, and SCADA solutions across multi-site data center environments.
• Translate business requirements, operational needs, architectural direction, and customer data delivery requirements into solution designs, technical specifications, implementation plans, and acceptance criteria.
• Serve as the principal engineering authority for complex telemetry initiatives, leading technical reviews, resolving cross-domain issues, and providing hands-on support for critical implementations and escalations.
• Partner with the Senior Manager, Operational Technology Architecture to implement reference architectures, integration patterns, technology standards, security requirements, and modernization roadmaps.
• Work with Data Center Operations technical operations teams to plan and support facility installations, expansions, retrofits, upgrades, platform refreshes, cutovers, commissioning, and operational turnover.
• Coordinate with facility engineering, construction, vendors, and regional operations teams to ensure integrations meet defined standards, testing requirements, support models, and operational readiness criteria.
• Develop end-to-end designs spanning field devices, EPMS/BMS platforms, industrial protocols, edge connectivity, Ignition SCADA, messaging services, operational data platforms, cloud services, APIs, and consuming applications.
• Engineer and support secure edge-to-cloud telemetry and client data delivery patterns using Azure-based messaging and integration services.
• Design and govern telemetry models, namespace and tag structures, alarming strategies, data normalization, quality indicators, buffering and delivery patterns, and integration interfaces.
• Define engineering standards for availability, redundancy, monitoring, backup and recovery, capacity, patching, upgrades, certificate management, cybersecurity, and platform lifecycle management.
• Lead technical evaluations, proofs of concept, factory and site acceptance testing, commissioning, operational readiness reviews, and production turnover activities.
• Support the expansion of Ignition capabilities into BMS-related monitoring and integration use cases while maintaining Data Center Operations ownership of facility operation and control.
• Evaluate design alternatives and commercial technologies across performance, availability, scalability, security, operational complexity, lifecycle supportability, delivery needs, and cost.
• Troubleshoot failures involving facility-system interfaces, industrial networks, SCADA applications, messaging services, data pipelines, and enterprise or customer integrations, and drive durable corrective actions.
• Create and maintain solution designs, engineering diagrams, interface specifications, configuration standards, test plans, commissioning procedures, runbooks, and technical decision records.
• Mentor engineers, provide technical guidance, promote reusable engineering patterns, and improve the consistency and supportability of global telemetry implementations.

KNOWLEDGE & ATTRIBUTES

• Deep knowledge of OT, telemetry, SCADA, industrial automation, systems integration, and operational data acquisition principles.
• Expert ability to convert business, operational, and customer requirements into practical engineering solutions and clearly communicate design decisions and trade-offs.
• Strong knowledge of Ignition SCADA, including gateway architecture, integration, alarming, historian, visualization, security, deployment, and lifecycle support.
• Working knowledge of Niagara Framework and BMS/EPMS platforms, with emphasis on integration, monitoring, supportability, and lifecycle improvement rather than facility operations.
• Strong knowledge of MQTT-based telemetry, cloud messaging, edge-to-cloud integration, API-based data delivery, and scalable operational data delivery patterns.
• Knowledge of Azure-based messaging, integration, IoT, identity, monitoring, and data services used to deliver operational or customer data.
• Strong knowledge of BACnet, Modbus, SNMP, and OPC UA.
• Knowledge of PLCs, gateways, sensors, field-device integration, electrical and mechanical monitoring systems, and commissioning practices.
• Knowledge of SQL-based platforms, historians, time-series data, telemetry modeling, normalization, quality management, and ingestion pipelines.
• Knowledge of OT/IT network architecture, segmentation, firewalls, routing, certificates, TLS, identity, and secure remote connectivity.
• Knowledge of resilient, observable, and supportable platform design for large-scale, multi-site deployments.
• Knowledge of data center infrastructure systems, including UPS, generators, cooling systems, PDUs, switchgear, and environmental monitoring.
• Knowledge of ISA-95, IEC 62443, defense-in-depth, least privilege, and OT cybersecurity principles.
• Strong technical leadership, consulting, facilitation, documentation, and stakeholder communication skills, with the ability to influence without direct authority.

ACADEMIC QUALIFICATIONS & CERTIFICATIONS

• Bachelor's degree in Computer Science, Information Technology, Engineering, Industrial Automation, or a related technical discipline.
• Equivalent combinations of education and relevant professional experience may be considered.
• Relevant certifications are preferred but not required.

REQUIRED EXPERIENCE

• 10+ years of progressively responsible experience designing, implementing, integrating, commissioning, and supporting OT, telemetry, SCADA, industrial automation, or related systems.
• Demonstrated experience serving as a principal or lead engineer for complex, multi-site OT or telemetry solutions in highly available or mission-critical environments.
• Hands-on experience deploying, configuring, integrating, or supporting Ignition SCADA or a comparable enterprise industrial platform.
• Experience developing solutions from business, operational, and customer data requirements, including evaluation of performance, reliability, security, scalability, supportability, and cost trade-offs.
• Experience integrating EPMS/BMS, industrial devices, SCADA platforms, messaging services, enterprise applications, cloud services, APIs, and operational data platforms.
• Experience working with data center or comparable technical operations teams during facility installations, retrofits, upgrades, commissioning, cutovers, and operational turnover.
• Experience producing solution designs, engineering diagrams, interface specifications, standards, implementation plans, test plans, commissioning procedures, and operational documentation.
• Experience leading technical reviews, proofs of concept, factory or site acceptance testing, operational readiness activities, modernization, and platform lifecycle initiatives.
• Experience troubleshooting multidisciplinary issues across field devices, protocols, networks, applications, databases, messaging services, and data pipelines.
• Experience mentoring engineers and influencing architecture, engineering, operations, security, vendors, construction teams, and business stakeholders without direct authority.

PHYSICAL REQUIREMENTS

• Primarily sitting with some walking, standing, and bending.
• Able to hear and speak into a telephone.
• Close visual work on a computer terminal.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other technical instruments.

WORK CONDITIONS & OTHER REQUIREMENTS

• Primarily remote, with on-site participation in facility planning, installation, retrofit, upgrade, testing, commissioning, and technical issue-resolution activities as required.
• Ability to travel domestically and internationally, as business needs require.
• Flexibility to work across global time zones and support critical initiatives outside normal business hours when required.
• Participation in technical planning sessions, design reviews, site surveys, installation and upgrade activities, commissioning, industry conferences, and vendor engagements.
• Adherence to applicable safety, security, and access procedures when working in operational and technical environments.
• Ability to communicate effectively with executive leadership, technical teams, business stakeholders, customers, and external partners.

Compensation Pay Range

For roles residing in the US, we share pay and benefit levels to support pay transparency requirements. For other countries, we are more than happy to share our competitive pay and benefit levels during the interview process.

This is a remote position that requires reliable internet connection and electricity. A monthly stipend is provided to cover expenses associated with working remotely and use of a personal mobile device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is:

$169,300 – $253,200

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Who we are

As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.

NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.