Director, Business Development - Data Intelligence

Title: Director, Business Development - Data Intelligence

Location: Las Vegas, NV, USA

Director Business Development – Data Intelligence

About NRTAt NRT, we build more than solutions: we build up each other. 

NRT is a worldwide leader in future-ready FinTech and Information Technology designed to elevate and enhance the enterprise gaming industry. Our next-generation solutions encompass every aspect of the modern integrated resort, including secure payment systems, AML compliance and reporting tools, credit information and electronic marker services to intelligent and engaging table game platforms, dynamic financial and marketing kiosks, and our completely customizable digital gamification and mobile experiences. NRT has acquired JOINGO®, a revolutionary resort app engagement platform dedicated to unifying guest experiences, offering a seamless experience from booking to checkout through App Builder, which has more than 100 third-party integrations which are unmatched in the industry.  

Our strategic partnerships have resulted in the most convenient, reliable, and secure omni-channel payment ecosystem in the industry. Our collective solutions are used by casinos, race and sports operators, lotteries, banks, and retailers-- globally-- to dazzle their guests. 

We believe in the value of connection and community. Our diversity in skills and background make us a unique and formidable culture. We encourage the growth of individual development and recognize that our success depends on developing each other. To stand firm is to stand together.  

Our combined innovation and success is rewarded through competitive salaries, paid time off, individual growth plans, community sharing, collaboration, Health Benefits (including medical, vision, dental, EAP, etc) and more. We provide training, product knowledge demos, tiered-lever skill building, development workshops, teambuilding exercises, webinars, and more. Joining NRT is more than a job-- it’s an opportunity to grow and discover. 

To learn more about who we are and what we do, visit our website at www.nrttech.com.

Core Competencies•    Communication•    Delegation•    Results Oriented•    Customer Service•    Teamwork•    Flexibility/Adaptability•    Problem Solving•    Relationship Building

Responsibilities•    Lead and manage the daily work assignments, workflow prioritization, and performance of NCC team members to ensure operational excellence and timely service delivery. •    Train, coach, mentor, and motivate new hires and existing NCC employees through onboarding, refresher training, and ongoing professional development initiatives. •    Establish team goals, performance metrics, and productivity targets to ensure production levels, service standards, and customer expectations are consistently met. •    Serve as the subject matter expert for Data Intelligence products and services, providing guidance and technical expertise to internal teams and customers. •    Collaborate with customers to understand business needs, identify opportunities, and design customized solutions that align with strategic objectives. •    Deliver product presentations, technical demonstrations, and training sessions to prospective and existing customers. •    Build and maintain strong relationships with key customer stakeholders, acting as a trusted advisor and primary point of contact for product, operational, and service-related matters. •    Support internal departments by providing technical product knowledge, communicating product updates, and serving as a liaison between customers and product development teams to relay feedback and enhancement opportunities.•    Lead and participate in special projects, process improvement initiatives, and other duties as assigned by leadership.

Qualifications•    Bachelor’s in Business Administration/Technology or related field, or equivalent industry experience•    Minimum of 3 years experience as a Sales Engineer or related field within a technology company•    Casino operations experience and/or knowledge•    Experience in presentations to various levels of stakeholders•    Proficient in Microsoft Office Suite and Salesforce•    Excellent time management and organizational skills

NRT is an equal opportunity employer and does not use AI within its hiring process in most cases. In a case where AI is utilized to assess a candidate during the process, an advanced notice will be provided. It is NRT’s policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best-qualified person for the job.  NRT does not discriminate against applicants based on race, color, religion, sex, sexual orientation, national origin, or disability or any other status or condition protected by applicable law. NRT welcomes and encourages applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the selection process.

NRT would like to thank all applicants for applying, but only those applicants best suited for the position will be contacted.