Network and Cloud Administrator

Position Announcement: Network and Cloud Administrator

Northeastern Junior College is seeking an enthusiastic and self-motivated individual to serve as the Network and Cloud Administrator. Responsibilities include hardware and software support to students, faculty, and staff. This position is accountable for the installation, configuration, management, research, and evaluation of all LAN/WAN/WLAN hardware/software (routers, switches, access points). This position maintains the campus-wide Cisco Meraki and Splash Access dashboards, is the Cloud product lead administrator (Entra ID, Exchange Admin, Intune, Cisco Control Hub), endpoint security and telephony administrator. Other responsibilities include recording technology inventory regarding infrastructure and telephone support for general hardware and software issues. This position is responsible for server administration duties pertaining to Microsoft Configuration Manager (SCCM), DNS, DHCP, and print servers.

What Your Key Responsibilities Will Be:

General IT Support

• Provide day-to-day technical support as part of the IT Help Desk.
• Assist faculty, staff, and students with technology troubleshooting.
• Install, update, customize, and maintain hardware and software, for desktop computers, notebook computers, including all peripherals, accessories, and printing devices.

Network Administration

• Physically lays out and maintains a LAN/WAN/WLAN by configuring and installing hardware, checks connections and removes or replaces components in servers, access points, switches, and routers within the network.
• Manages and configures NJC's Cisco Meraki and Splash Access Dashboards.
• Manage NJC's student residence hall network infrastructure including Meraki and Cisco Systems.
• Research and evaluate network equipment to develop life cycle plans.
• Manages campus DHCP and DNS.
• Lead contact for Firewall provisioning working alongside the Colorado Community College System.
• Configure and troubleshoot VoIP telephones.

Cloud Administration

• Provide administration of Microsoft Entra ID, Exchange Admin, Intune, and Cisco Control Hub.
• Support hybrid identity infrastructure including Microsoft Entra ID, Active Directory, and modern authentication standards.
• Maintain expertise in Microsoft cloud platforms and ensure proper system configuration and access controls.
• Configure and troubleshoot Cloud Telephony.

Server Administration

• Administer Microsoft Configuration Manager (SCCM), DHCP, DNS, and print servers.
• Configure the applications running on the servers and apply updates to the systems.
• Troubleshoot SCCM, DHCP, DNS, and print services.

Endpoint Security

• Manage NJC's endpoint security platform (Windows Defender).
• Serve as NJC's lead representative on the statewide Cybersecurity team at the system level.
• Stay knowledgeable about policies, laws, and issues affecting endpoint security.

Other Duties

• Perform additional duties as assigned by the supervisor, including participation in committees and special projects.
• Support both short-term and long-term institutional initiatives as needed.

What You Will Need:

• Demonstrated experience with network and IT organization and documentation.
• Strong interpersonal and communication skills.
• Ability to collaborate with diverse groups including faculty, administrators, technical teams, and external agencies.
• Network equipment life cycle planning skills and cost analysis.
• Proven problem solving, troubleshooting, and analytical skills.
• Ability to manage multiple complex systems simultaneously.
• Must have a high level of positive energy, be a self-starter, and a team player with excellent motivation skills and the desire to excel and promote Northeastern Junior College.

What We Require:

• Bachelor's Degree in Information Technology or a closely related field from an accredited college or university.
• Minimum 2 years of experience in:
  • Enterprise networks (LAN/WAN, Wi Fi 6E/7, Cisco Catalyst, Cisco Meraki, Splash Access).
  • Structured cabling standards (CAT6A/CAT7, Fiber-Optic)
  • DNS, DHCP, TCP/IP and other Protocols
  • Cloud platform and infrastructure management (Entra ID, Exchange Admin, Intune, Autopilot, Cisco Control Hub).
  • Server management and configuration (Windows Server 2025)
  • Endpoint security (Microsoft Defender)
  • Help desk and IT service management (ITIL practices preferred)

What We Can Offer:

This is a full-time professional appointment. Annual salary is $62,000-$70,000, depending on qualifications and experience. Competitive fringe benefit package available which includes medical, dental, life, PERA Retirement Plan, 11 paid holidays, and several optional benefits. Position begins as soon as a qualified candidate is identified.

CLERY Report: