Director, AI Strategy & Transformation

As the Director of AI Strategy and Transformation, you'll translate enterprise strategy into coordinated action by prioritizing opportunities, mobilizing cross-functional teams, aligning senior stakeholders, and ensuring critical initiatives maintain momentum.

The ideal candidate brings a strong portfolio mindset, sound business judgment, and the ability to move between strategy and execution. They will work across Customer Success, Product Leadership, Technology, and other enterprise teams, as well as with external technology and consulting partners, to ensure that the Customer Success AI transformation portfolio gets executed with excellence.

Key Responsibilities:

Portfolio Strategy and Prioritization

• Shape and maintain a portfolio of strategic AI transformation initiatives aligned with enterprise priorities.

• Evaluate opportunities, investments, dependencies, risks, and sequencing to support leadership decisions.

• Translate strategic priorities into clear roadmaps, decisions, and areas of accountability.

Strategic Initiative Leadership

• Mobilize cross-functional teams around high-priority or emerging transformation opportunities.
• Provide direct leadership to select strategic initiatives that require senior-level coordination and influence.
• Identify barriers, resolve ambiguity, and create a practical path from concept to execution.

Executive and Enterprise Alignment

• Build alignment among senior business, Product, and Technology leaders.
• Develop strategic recommendations, leadership narratives, and decision materials.
• Maintain visibility into portfolio progress, emerging risks, and decisions requiring executive attention.

Operating Model and Strategic Partnerships

• Help evolve the governance, engagement models, and ways of working that support AI transformation.
• Establish repeatable approaches for prioritizing, mobilizing, and overseeing strategic initiatives.
• Lead relationships with selected technology, consulting, and strategic partners, ensuring their work supports enterprise priorities.

• Demonstrated success managing a portfolio of complex initiatives and aligning stakeholders around shared priorities.
• Experience leading across complex, matrixed organizations and influencing senior stakeholders without relying on direct authority.
• Experience translating strategy into roadmaps, investment decisions, and coordinated execution.

Core Capabilities

• Strong strategic judgment and the ability to evaluate opportunities, tradeoffs, dependencies, and organizational readiness.
• Portfolio mindset, including experience with prioritization, roadmap development, and cross-functional delivery.
• Executive-level communication, stakeholder management, and facilitation skills.
• Adaptability and comfort with ambiguity, with the ability to create structure, change course when needed, and maintain momentum.

Preferred Qualifications

• Experience leading AI, digital, data, or technology-enabled transformation.
• Familiarity with NIQ business, clients, products, and internal operating environment, or comparable experience within the data and insights industry.
• Formal Product Management or Product Leadership experience involving a portfolio of development efforts.
• Experience managing strategic relationships with technology companies, consulting firms, or other external partners.

Why Join Us

This role offers the opportunity to shape how AI transformation is prioritized and advanced across the enterprise. You will work with senior leaders and cross-functional teams to turn strategic ambition into a coordinated portfolio of initiatives that deliver meaningful business outcomes.

This role has a market-competitive salary with an anticipated base compensation of $132,000 - $160,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.

US Benefits 

• Comprehensive healthcare plan (medical, Rx, dental, and vision).
• Flexible spending accounts and a Health Savings Account (including company contributions).
• Life and AD&D insurance.
• 401(k) retirement plan including company matching contributions.
• Disability insurance.
• Tuition Reimbursement.
• Discretionary paid time off program and 11 paid holidays.
• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles:

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the