Solution Consultant (Pre-sales)

Company Description

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Job Description

To support the growth of the Nexthink business in the DACH region, we are looking to expand our Solution Consulting team. As a Solution Consultant, you’ll focus on creating and delivering innovative value propositions to executive audiences by matching Nexthink’s technical capabilities to business outcomes. The primary purpose of the role is to drive pre-sales activities in the local territory to achieve the company’s target sales revenue and growth.

Working as a key player within the territory, the Solution Consultant is expected to work collaboratively with the Sales, Professional Services and Partner teams to understand sales and business priorities and to align their activity with the needs of the local business.

The role:

• Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates the business outcome.
• Conduct and manage Proof of Values.
• Work with multiple stakeholders in different functions such as End User Computing, Workplace Management, IT Operations and IT Leadership to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
• Support and lead large-scale enterprise transactions as a Solution Consultant by using industry knowledge and client management skills.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Participate as a speaker in key company events and other marketing-related activities.
• Become a thought leader both internally and externally around driving business value with Nexthink.
• Run Partner training workshops to ensure the technical teams of our Partners are knowledgeable in the solution.
• This is a field-based role and will require up to 50% of travelling, mostly within the region.

Qualifications

• Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.
• Proven experience as a key technical resource leading the introduction of new technology into a new market.
• Experience in one or more of the following areas:

1. Digital Experience Management or similar end-user experience driven functions
2. Workplace, End User or Desktop Services and management of these
3. Virtualisation, Cloud, Win10, O365 and other Migration-, Release- or Change related projects
4. The ITIL framework, Service Lifecycle and other quality of service-related disciplines

• Superior business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
• Entrepreneurial mindset that enables you to work independently with little guidance.
• Technologically savvy and able to learn Nexthink products, services, technologies and business quickly.
• Exceptional written, oral, and interpersonal communication skills; capable of gaining the respect of and interacting comfortably with senior leaders and executives.
• Team player, able to thrive in finding solutions in a dynamic work environment.
• Fluent in German and English to maintain business communication (Swiss German could be a plus).
• Technical knowledge of the Nexthink platform is a big plus.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• 💼 Permanent Contract and a competitive compensation package

• 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days.

• 🏡 100% remote work with occasional travels to meet with colleagues and customers

• 📚 Free access to professional training platforms to explore your interests and enhance your skills.

• 🍼 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers.

• 🏥 Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time.

• 📣 Bonuses for referring successful hires after three months of continuous employment.