1h 43m ago
Customer Project Manager (human)
On-site
|GermanyCustomer Project Manager (human)
NEURA Robotics | Robotics
1h 43m agoOn-site
Full Time
IC
Germany
- NEW
Customer Project Manager (human)
Neura Robotics • Aachen
Your ideas shape our products
In Product Management, you'll shape the future of our technologies. You're not just responsible for developing new products and optimizing existing ones, but also for ensuring their market success. Your mission is to create innovative solutions that excite our customers and set new standards. As a central interface, you’ll closely collaborate with all development departments—from software to robotics to AI—and maintain direct communication with our customers. You identify market needs, translate these into clear concepts, and oversee the entire process up to market launch. You'll focus not only on the product but also on pricing, positioning, and profitability. Here, you’ll coordinate, provide key insights, and stand by your visions. If you love taking responsibility, thinking strategically, and turning ideas into groundbreaking products, Product Management with us is the perfect place for you. Create products that not only impress technically but also conquer the market!
- Full-time
Aachen
from today
Mission & Challenges
We are looking for a Customer Project Manager (m/f/d) to support our customers and partners in the successful implementation and continuous development of our robotics solutions.
In this role, you will act as the point of contact between our customers and our internal Engineering, Product Development, and Sales teams. You will coordinate customer projects from planning through successful delivery, build trusted relationships, and ensure that our solutions create tangible business value.
Your Responsibilities
Manage customer projects independently and act as the point of contact for our customers.
Coordinate collaboration between customers, our NeuraGyms, and internal Engineering, Software Development, AI, and Sales teams.
Plan and track project timelines, budgets, and risks, ensuring successful implementation both within our NeuraGyms and at customer or partner sites.
Communicate transparently with technical and business stakeholders across locations, and prepare and facilitate workshops and project alignment meetings.
Identify opportunities and challenges early and work with customers, partners, and internal teams to develop effective solutions.
Support the growth of existing customer relationships and collaborate with Sales to identify additional business opportunities.
What We're Looking For
Bachelor's or Master's degree in Engineering, Business, or a related field.
First professional experience in Project Management, Customer Success, Technical Account Management, Consulting, or a comparable customer-facing role.
Experience working with customers and coordinating multiple stakeholders, ideally in a technical environment.
Strong communication and presentation skills; confidence interacting with management-level stakeholders is a plus.
Good technical understanding of, or genuine interest in, Robotics and Artificial Intelligence, with the ability to translate customer requirements into actionable tasks for internal teams.
A structured, organized, and customer-focused working style with strong collaboration skills.
Experience in robotics (software and AI), automation, or a comparable technology environment is an advantage.
Familiarity with project management methodologies such as Agile, Scrum, PMP, PRINCE2, or similar is desirable.
What you can look forward to
Creative Freedom and Agility
Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, and 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.
Passion for Winning
A passionate and highly skilled team of international experts aiming to redefine robot assistants.
Attractive Compensation
Enjoy a competitive salary package along with exclusive employee discounts.
One Team
Whether it's a summer party or company town hall meetings, we celebrate our successes together.
Professional Growth
Support for your personal and professional development.
Our values. The cornerstones of our success.
STRONGER TOGETHER
We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.
PASSION DRIVES US
We strive for technological progress in order to give people back their valuable time for enjoyable activities.
MAKING A CHANGE
We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.
TRUST AND HONESTY
We live a high level of appreciation through open communication and transparency.
WE SPEED THINGS UP
We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.
WE ARE HUMAN
People are at the center of everything we do.
Our application process
We ensure a transparent and efficient process and look forward to getting to know you during the application process.
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Your insight into our daily work
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Unsere Mission
David Reger
Gründer und CEO
"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"
Sounds interesting?
Apply nowRequired Languages
🇬🇧 English