Client Partner - Inbound

Netguru is a trusted partner in digital commerce. The company helps leading brands modernize B2B solutions, marketplaces, and retail ecosystems. Since 2008, it has empowered businesses with cutting-edge technology, AI-powered personalization, and world-class engineering and design teams. A certified B Corporation®, Netguru is trusted by major brands including IKEA, VW, OLX, Delivery Hero, Żabka, Wolt, Careem, and Vinted.

We are looking for a Client Partner for our Inbound Team!

Salary:

• Client Partner:
• PLN 14 400 - 22 800/month Before Tax (Long-term contract (B2B)) + bonuses.
• PLN 12 000 - 19 000/month Gross (Contract of employment) + bonuses.
• Business Development Representative (lower experience position):
• PLN 10 800 - 16 800 monthly before tax (Long-term contract (B2B)) + bonuses.
• PLN 9 000 - 14 000 monthly gross (Contract of employment) + bonuses.

What You Will Do:

• Own and execute inbound sales motions across mid-market and selected enterprise accounts.
• Qualify and engage inbound leads generated through marketing campaigns, events, partnerships, and thought leadership activities.
• Identify, engage, and nurture key decision-makers – from CxOs and Product Heads to Procurement and Digital Transformation leaders.
• Lead full end-to-end sales cycles: discovery, qualification, solutioning, proposals, negotiation, and closure.
• Collaborate closely with presales, delivery, and CoE leaders (Commerce, Applied AI, Innovation Engineering) to design and position winning solutions tailored to inbound opportunities.
• Partner with marketing and GTM teams to optimize lead generation funnels, improve MQL-to-SQL conversion, and provide feedback on messaging and positioning.
• Track performance metrics across conversion rates, deal velocity, pipeline value, margin contribution, and client satisfaction.
• Manage your pipeline, forecasting accuracy, and CRM hygiene with high ownership and discipline.

We expect you to have:

• 5+ years of experience in business development, client partnerships, or consultative sales within IT services or software engineering firms.
• Proven experience working with inbound sales motions and qualifying marketing-generated leads in a fast-paced, high-growth environment.
• Ability to effectively manage multiple inbound opportunities simultaneously while maintaining high responsiveness, attention to detail, and an exceptional client experience.
• Demonstrated success in converting inbound opportunities into closed software and IT services deals in US, Canada, UK&I, BeNeLux, Scandinavia, Poland, DACH, or GCC markets.
• Strong relationship-building skills with the ability to quickly establish trust and credibility with prospective clients and guide them through the buying journey.
• Ability to independently run full sales cycles and close mid-size deals (up to 900k PLN in value).
• Good understanding of IT services models (T&M, Fixed Price, Managed Services, Retainers).
• Strong discovery skills and ability to translate business challenges into technical solution proposals.
• Excellent communication, storytelling, and relationship-building skills.
• Comfortable operating in a dynamic environment where speed, ownership, and proactive communication are critical to success.
• Excellent English and Polish (C1+) , other languages would be a plus.

Nice to have:

• Experience in AI and data-driven commerce, personalization, or analytics-led transformation.
• Expertise in digital commerce - familiarity with ecosystems like Shopify, SAP Commerce, Salesforce, OMS, PIM/MDM, or headless architectures.
• Understanding of AI-first software engineering and automation trends.

Perks & benefits:

• UoP (CoE): Access to the WorkSmile platform offering benefits adapted to your preferences:
• Multisport card,
• Private health insurance package,
• Life insurance,
• And hundreds of other options to choose from 15 categories (shopping, leisure, travel, food, etc.).
• UoP (CoE): PLN 175 monthly lump sum (ryczałt) for remote employees.
• B2B: Discounts on Apple products.
• Various internal initiatives: Team workshops and integration events, webinars, and knowledge sharing sessions.

If you need any disability-related adaptation at any step of the recruitment process – simply let the recruiter know! We'd be happy to help.