Commercial Success Manager

About Neo4j:

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter.

Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.

Our Vision: 

At Neo4j, we have always strived to help the world make sense of data.  

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

Partner commercial success Manager/Senior Manager is responsible for structuring the required commercial collateral, supporting the adaptation of Neo4j's sales and technical content for IBM audiences, and delivering that training directly to IBM's sales and technical teams. This role will be key to translate Neo4j product knowledge into IBM-ready materials and programs, and is the day-to-day enablement contact for IBM field teams.

Key Responsibilities

Own IBM<>Neo4j sales collateral structure and content

• Build and maintain a scalable IBM enablement curriculum — training materials, webinars, and documentation — that evolves with product enhancements and market needs
• Adapt Neo4j content spanning product knowledge, technical skills, tools/platforms, and business processes to IBM audiences
• Coordinate with SMEs (e.g., Product Marketing, Sales Enablement, Industry experts, Support)  to keep content accurate, current, and high-quality

Delivery & Cross-Functional Execution for enablement of IBM<>Neo4j

• Deliver/manage training, hands-on workshops, and tailored high-value partner sessions
• Work with Sales, Marketing, Product, and IBM partner management teams to align training with GTM and revenue priorities, and to build playbooks/collateral that help partners sell effectively

Measurement & Reporting

• Track partner engagement, training completion, and enablement effectiveness
• Document sessions and share clear takeaways/recommendations with internal stakeholders to improve future partner interactions

Success Metrics

• Number of IBM sellers trained/certified
• Time-to-readiness for newly enabled IBM teams/regions
• Partner (IBM seller) satisfaction/engagement with enablement programs
• Expansion of enablement coverage into new IBM business units or products
• Joint pipeline generated (IBM-sourced or influenced)

Qualifications Required 

• 5+ years of experience in partner enablement, sales enablement, or training roles within enterprise software or SaaS
• Demonstrated experience designing and delivering enablement content for external audiences — partners, resellers, or alliances — not solely internal sales teams
• Direct experience enabling global systems integrator or a hyperscaler alliance sales and technical organization; experience partnering with IBM is a plus
• Strong facilitation and presentation skills; comfortable leading live and virtual workshops for both technical and non-technical audiences
• Ability to translate complex technical and product content into clear, role-specific enablement materials
• Proven track record of cross-functional collaboration with Product Marketing, Sales Enablement, Support, and Partner Management teams
• Strong program and project management skills; able to manage multiple content workstreams and stakeholders simultaneously
• Excellent written and verbal communication skills
• Experience with enablement or LMS platforms and content-authoring tools (e.g., Seismic, Saleshood, Highspot,, Articulate, or similar)
• Willingness to travel as needed for in-person partner training sessions

The annual base salary range for this position based in the United States is listed below. This salary range is an estimate, and the actual salary may vary based on Neo4j’s compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.

In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company’s standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.

Annual Base Salary Range for This Role

$190,000 - $200,000 USD

Why Join Neo4j?

Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. 

• Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. 
• Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history.
• 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. 
• Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. 

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. 

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-[:VALUE]->(relationships)
(we)-[:FOCUS_ON]->(userSuccess)
(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})
(we)-[:DELIVER_ON]->(ourCommitments) 

Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide.