Mid Level User Researcher - 3 month contract

We are looking for an experienced Mid Level User Researcher with strong GDS experience to join the multidisciplinary team on one of our most visible programmes. This is a 3 month contract role, with a chance of extension, designed for someone who enjoys working in complex, high social impact delivery environments. 

The role is remote. We are ideally looking for someone who can start on 28th September. 

You’ll be delivering user research across a substantial GDS project, working closely with multidisciplinary teams on problems that are often complex, sensitive and fast‑moving.

While the environment brings challenge and pressure, it also offers the opportunity to contribute to services with meaningful societal impact, where good user research genuinely shapes outcomes for the public

Essential Experience: 

• Significant experience working as a user research within GDS projects 
• Experience working within multidisciplinary delivery teams 
• Demonstrable experience working with complex stakeholder groups, navigating ambiguity and competing priorities 

Desirable Experience: 

• Experience working within Health Contexts. 

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks. 
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

NEC Digital Studio

At NEC Digital Studio, we believe in design practices that make the world more human. 

NEC Digital Studio was created to put people at the centre of services, positively changing how they experience the world. Everything we design, build and maintain is made for life.  

Our mission is to empower organisations to be more effective, inclusive and sustainable, through tools, systems and experiences that are intelligent, integrated and intuitive for all. 

As a people-first digital studio, we are designing and developing evidence-led solutions at scale to transform the services used by everyone, every day. We specialise in working with seldom heard voices and diverse user groups. We practice participatory co-design and ethical research. Our teams are experts in accessibility and digital inclusion 

We’d love your help. And we’ll support you all the way. Discover more at NEC Digital Studio.