Manager - Engineering

Title: Manager - Engineering Location: Wilmington, NC

Job Summary

nCino is looking for an Engineering Manager to lead a team of software engineers on our retail and consumer product line. The role owns the team’s roadmap, resourcing and scheduling, and sets technical strategy by spotting gaps early. Day to day, the work centers on setting priorities, reviewing designs for new enhancements and guiding engineers through ongoing projects. Beyond the team, this manager joins cross functional initiatives and helps evolve engineering standards across the department. AI tools shape how the team builds, from code generation to debugging, and the manager develops engineers who use them well.

This role suits an engineering leader with a solid software engineering foundation, fluent in more than one major language and strong in system design. Experience managing engineers and mentoring technical staff matters here, and familiarity with AWS or Salesforce managed packages offers a natural head start.

Responsibilities

• Develops and implements roadmaps, resourcing, project scheduling and oversight, and process improvements for team and function

• Identifies gaps and sets technical strategy for the team

• Participates in cross-functional initiatives and leadership meetings

• Drives the evolution of engineering standards and practices across the department

• Provides technical guidance and mentoring to engineers, identifying individual growth needs for engineers

• Accomplish results through professional employees by setting project timelines, priorities based on project objectives, and oversight of ongoing assignments.

• Attract, select, and retain high-level talent through active participation in performance management and professional development of team members.

• Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization.

• Apply AI insights to identify patterns, automate repetitive tasks, and improve overall development efficiency and product quality.

• Evaluate and integrate AI/ML capabilities where appropriate to strengthen product functionality and user experience.

• Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation.

Qualifications

Required:

• Bachelor’s Degree in Computer Science or related field with 8+ years of relevant experience and 2+ years of management experience or combination of education and experience

• Proficiency in more than one major programming language

• Deep understanding of the foundation of software engineering principles, including system design, architecture, and development practices

• Proven success in a fast-paced development environment, with a focus on improving development practices and processes to enhance team efficiency, collaboration, and code quality in a large-scale organization

• Proven success as a coach and mentor of technical staff

• Ability to motivate yourself and others, prioritize your own work, and adapt and thrive in a dynamic team environment

• Excellent problem solving, decision-making, and interpersonal skills

• Excellent verbal and written communication skills for technical and non-technical audiences

Desired:

• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) certification

• Experience with the AWS or Salesforce Platform, particularly developing managed packages as a part of the ISV Partner Program