Associate Product Manager – Platform
About the Role
We are looking for a Product Manager to support the platform capabilities that power Hayu & EMEA Networks DTC product propositions. This role works across the shared foundations that enable content publishing, personalisation, search, platform integrations, partner distribution, commerce and operational excellence of our streaming products.
Reporting to the Product Director, Platform, you will work closely with Engineering, Architecture, Data, Editorial, Commercial, and Product teams to ensure our platforms are scalable, reliable, and ready to support multiple propositions and international markets.
Key Responsibilities:
Product Strategy & Roadmap
- Support delivery of the platform roadmap supporting Hayu & EMEA Networks DTC product propositions.
- Define and evolve shared capabilities including CMS, content ingestion, search, recommendations, metadata, analytics, and partner integrations.
- Balance short-term business priorities with long-term technical investments.
- Translate technical documentation into customer facing FAQs
Platform & Technical Delivery
- Work closely with engineers and architects to define requirements and acceptance criteria.
- Manage platform backlogs and prioritise work across multiple stakeholder groups.
- Ensure platform solutions are designed for scalability, resilience, maintainability, and cost efficiency.
- Drive platform operational excellence, including performance, reliability, monitoring, and incident management.
Partnerships & Integrations
- Support distribution and platform partnerships across connected devices, operators, and third-party platforms.
- Collaborate with commercial and technical teams to deliver partner requirements and integrations.
- Manage platform dependencies and vendor relationships where applicable.
Data & Optimisation
- Use product, operational, and performance data to identify opportunities for improvement.
- Ensure analytics requirements are embedded in platform features and services.
- Drive continuous optimisation of platform performance and operational processes.
Basic Requirements:
- Experience in an engineering or product role.
- Understanding of APIs, integrations, cloud-based architectures, and modern digital platforms.
- Ability to communicate effectively with both technical and non-technical stakeholders.
- Experience managing backlogs, roadmaps, and cross-functional delivery.
- Strong analytical and problem-solving skills.
- Familiarity with streaming, OTT, subscription or digital media products is desirable.
Desired Characteristics:
- Improved platform reliability and performance.
- Faster feature delivery across Hayu and Universal+.
- Increased re-use of shared capabilities across propositions.
- Reduced operational overhead and technical debt.
Media Group Values
Our business values, Teamwork, Trust, Transparency, Test & Learn are the foundation of who we are and how we work. They guide how we show up every day, how we collaborate, how we make decisions and how we represent the Media Group, both inside and outside The Company. When we lean into these values, we create a culture where everyone can thrive, innovate and do their best work.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
Required Languages
🇬🇧 English