Epic Pharmacy Solution Architect – Digital and Technology Partners-Remote

Description

The Pharmacy Solutions Architect will assist with the strategic design, implementation, integration, optimization, and lifecycle management of pharmacy technology solutions across the health system in collaboration with the Pharmacy Informatics.  This role partners with Pharmacy Informatics, Operations, Information Technology, Clinical Informatics, Nursing, Revenue Cycle, Supply Chain, and vendor partners to deliver scalable solutions that support medication management, patient safety, operational excellence, and regulatory compliance

Responsibilities

1. Provide strategic pharmacy technology solutions, including the design, implementation, optimization, testing, deployment, maintenance, and support of pharmacy applications, medication management systems, interoperability platforms, and pharmacy automation technologies. 

2. Design and architect pharmacy technology solutions across all care settings, ensuring alignment with organizational goals, operational workflows, patient safety initiatives, and regulatory requirements. 

3. Lead architecture discussions, solution design sessions, system enhancements, and integration efforts involving Epic Willow, electronic health records, pharmacy automation, inventory management, revenue cycle systems, and third-party applications. 

4. Collaborate with operational, clinical, and technical stakeholders to define business and functional requirements and develop technology solutions that improve efficiency, safety, and user experience. 

5. Develop and maintain short- and long-term technology roadmaps that support continuous improvement, innovation, and digital transformation initiatives within Pharmacy Services. 

6. Lead pharmacy technology projects and strategic initiatives, including planning, implementation, testing, deployment, optimization, and ongoing support activities. 

7. Execute Epic Willow build activities required to support pharmacy technology projects, computerized provider order entry (CPOE), medication administration workflows, and integrated medication management solutions. 

8. Work with pharmacy informatics and operational stakeholders to configure and maintain medication records, concentrations, dosing parameters, infusion settings, and interoperability components required for system integrations and smart infusion pump initiatives. 

9. Partner with Clinical Integration Pharmacists, nursing informatics teams, Information Technology, and vendor partners to ensure alignment between pharmacy workflows, smart pump drug libraries, and Epic configuration standards. 

10. Perform workflow analysis, testing, and validation across medication ordering, pharmacist verification, dispensing, administration, smart pump programming, documentation, and billing processes. 

11. Lead and participate in system integration testing, user acceptance testing (UAT), go-live planning, deployment activities, and post-implementation optimization efforts. 

12. Ensure billing and revenue integrity through validation of medication charge capture, infusion documentation, and revenue cycle workflows. 

13. Identify, troubleshoot, and resolve technical, workflow, configuration, interface, and interoperability issues affecting pharmacy systems and medication-use processes. 

14. Establish and oversee application development, implementation, support, and governance methodologies to ensure consistent delivery of high-quality solutions. 

15. Manage vendor relationships, technology evaluations, contract support activities, and product performance reviews. 

16. Contribute to departmental and organizational strategic planning, policy development, governance frameworks, and operational priorities. 

17. Ensure compliance with all applicable regulatory, accreditation, cybersecurity, privacy, and organizational requirements. 

18. Lead, mentor, and develop team members through coaching, performance management, succession planning, and staff development activities, as applicable. 

19. Collaborate with Pharmacy Operations, Clinical Informatics, Nursing, Revenue Cycle, Information Technology, Supply Chain, and executive leadership to advance strategic pharmacy technology objectives.

Qualifications

Education:

• Bachelors or equivalent education and experience.

Experience:

• 10 or more years of experience, including some prior management experience.
• Epic Willow Inpatient Certification and experience required
• Epic William Ambulatory Certification is a highly preferred 
• Epic Willow Inventory Certification preferred
• Epic Optime Certification preferred 

Employer Description

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation

The Mount Sinai Health System (MSHS) provides salary ranges that comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $145200 - $217875 Annually. Actual salaries depend on a variety of factors, including experience, education, and operational need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

1. Provide strategic pharmacy technology solutions, including the design, implementation, optimization, testing, deployment, maintenance, and support of pharmacy applications, medication management systems, interoperability platforms, and pharmacy automation technologies. 

2. Design and architect pharmacy technology solutions across all care settings, ensuring alignment with organizational goals, operational workflows, patient safety initiatives, and regulatory requirements. 

3. Lead architecture discussions, solution design sessions, system enhancements, and integration efforts involving Epic Willow, electronic health records, pharmacy automation, inventory management, revenue cycle systems, and third-party applications. 

4. Collaborate with operational, clinical, and technical stakeholders to define business and functional requirements and develop technology solutions that improve efficiency, safety, and user experience. 

5. Develop and maintain short- and long-term technology roadmaps that support continuous improvement, innovation, and digital transformation initiatives within Pharmacy Services. 

6. Lead pharmacy technology projects and strategic initiatives, including planning, implementation, testing, deployment, optimization, and ongoing support activities. 

7. Execute Epic Willow build activities required to support pharmacy technology projects, computerized provider order entry (CPOE), medication administration workflows, and integrated medication management solutions. 

8. Work with pharmacy informatics and operational stakeholders to configure and maintain medication records, concentrations, dosing parameters, infusion settings, and interoperability components required for system integrations and smart infusion pump initiatives. 

9. Partner with Clinical Integration Pharmacists, nursing informatics teams, Information Technology, and vendor partners to ensure alignment between pharmacy workflows, smart pump drug libraries, and Epic configuration standards. 

10. Perform workflow analysis, testing, and validation across medication ordering, pharmacist verification, dispensing, administration, smart pump programming, documentation, and billing processes. 

11. Lead and participate in system integration testing, user acceptance testing (UAT), go-live planning, deployment activities, and post-implementation optimization efforts. 

12. Ensure billing and revenue integrity through validation of medication charge capture, infusion documentation, and revenue cycle workflows. 

13. Identify, troubleshoot, and resolve technical, workflow, configuration, interface, and interoperability issues affecting pharmacy systems and medication-use processes. 

14. Establish and oversee application development, implementation, support, and governance methodologies to ensure consistent delivery of high-quality solutions. 

15. Manage vendor relationships, technology evaluations, contract support activities, and product performance reviews. 

16. Contribute to departmental and organizational strategic planning, policy development, governance frameworks, and operational priorities. 

17. Ensure compliance with all applicable regulatory, accreditation, cybersecurity, privacy, and organizational requirements. 

18. Lead, mentor, and develop team members through coaching, performance management, succession planning, and staff development activities, as applicable. 

19. Collaborate with Pharmacy Operations, Clinical Informatics, Nursing, Revenue Cycle, Information Technology, Supply Chain, and executive leadership to advance strategic pharmacy technology objectives.

Education:

• Bachelors or equivalent education and experience.

Experience:

• 10 or more years of experience, including some prior management experience.
• Epic Willow Inpatient Certification and experience required
• Epic William Ambulatory Certification is a highly preferred 
• Epic Willow Inventory Certification preferred
• Epic Optime Certification preferred