Internal Communications, Director (Individual Contributor)

Motive | Fleet management software

2h 10m ago

Remote In-Country

Full Time

United States of America

$181k - $214k USD/yr

Title: Internal Communications, Director (Individual Contributor) Location: United States - Remote

Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

Motive is looking for an Internal Communications Director to lead how we inform, align, and inspire employees across the company. This role owns Motive's internal narrative and communications cadence, translating company strategy and priorities into clear, compelling messaging that employees understand and remember. You'll lead our flagship internal moments — including All Hands — build out modern, multi-channel and video-first storytelling, and find new and engaging ways to connect employees to the company's mission, culture, and momentum. You'll also partner closely with executives to sharpen their voice and presence, and work alongside Corporate Communications on crisis, issues, and other high-stakes moments to keep internal and external messaging aligned.

What You'll Do:

Own the strategy and execution of Motive's internal communications program, ensuring employees are informed, aligned, and engaged during company updates, organizational changes, and major announcements
Lead planning, narrative, and production for All Hands and other company-wide forums, from executive talking points through delivery
Build and grow Motive's internal video communications capability, producing executive updates, milestone recaps, and storytelling content that make company priorities land with employees
Continuously find new and engaging ways to reach employees, evolving our channel mix, formats, and cadence beyond one-off announcements
Own internal channels (Slack, intranet, email, and video) and ensure messaging is precisely targeted, well-timed, and consistent across audiences
Draft and refine executive communications, including CEO and leadership messages, talking points, and briefing materials for internal moments
Partner with Corporate Communications, Legal, and People teams to develop proactive and reactive communications plans for sensitive or high-stakes announcements
Ensure internal-first alignment so employees hear key news before or alongside external audiences, and that messaging stays consistent across internal and external channels
Develop feedback and listening mechanisms (surveys, pulse checks, forums) to measure employee sentiment and communications effectiveness, and use those insights to improve programs over time
Build relationships with executives, People, and cross-functional leaders to serve as a trusted advisor on internal messaging and change communications
Manage and mentor internal communications talent, and partner with agencies or contractors as needed to scale video and content production

What We're Looking For:

10+ years of experience in internal, corporate, or executive communications, with a track record of leading internal communications at a high-growth company
Proven experience producing All Hands and other executive forums, from narrative development through live or recorded delivery
Hands-on experience building video communications and modern, multi-channel employee engagement programs
Strong executive presence, with experience advising and writing for C-suite leaders
Exceptional storytelling and writing skills, with the ability to translate complex or sensitive company priorities into clear, memorable messaging
Experience supporting crisis, issues, or change communications in partnership with Legal and Corporate Communications
Strong project management and cross-functional collaboration skills, with the ability to manage multiple priorities in a fast-paced environment
Bachelor's degree in Communications, Journalism, Public Relations, or a related field; advanced degree a plus
Comfort using AI-enabled tools to support messaging development and communications analysis, with sound judgment around appropriate use
This is a senior level individual contributor position

Pay Transparency
Your compensation may be based on several factors, including education, work experience, and certifications. For certain roles, total compensation may include restricted stock units. Motive offers benefits including health, pharmacy, optical and dental care benefits, paid time off, sick time off, short term and long term disability coverage, life insurance as well as 401k contribution (all benefits are subject to eligibility requirements). Learn more about our benefits by visiting Motive Perks & Benefits.
The compensation range for this position will depend on where you reside. For this role, the compensation range is:

United States

$181,000—$214,000 USD

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here.

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.

Required Skills

slack

Required Languages

🇬🇧 English