Position:
Associate Education Services Consultant (Web Design: JavaScript, CSS)
Company:
Model N
Location:
India, Hyderabad
Employment type:
Regular Full-Time
Work Arrangement:
Hybrid
Short Summary:
The Associate Education Consultant supports the development and delivery of learning content for Model N's Ngage and Pendo products, requiring strong technical fundamentals and communication skills.
Responsibilities:
- Assist in designing, developing and testing in-app learning using Ngage/Pendo and Parta.io capabilities.
- Support the creation of interactive activities and in-app simulations.
- Collaborate with senior instructional designers and product managers.
- Participate in customer learning sessions as a technical facilitator.
- Learn and apply web design and UX principles.
- Develop clear written content including learning guides and help documentation.
- Assist with troubleshooting customer and internal challenges.
- Handle various administration tasks including CSP support and project tracking.
Requirement:
- 1-3 years of strong technical foundation with hands-on coding experience in JavaScript, CSS, and HTML.
- Excellent written, verbal, and interpersonal communication skills.
- Experience or interest in web design and/or UX design principles.
- Strong problem-solving mindset.
- Proficiency with MS Office and experience with AI tools such as Claude.
- Ability to work collaboratively across teams.
- BE/BTech or ME/MTech in Computer Science, Information Technology, Communications, Design, or related field (recent graduate).
Benefits:
- Opportunity to build foundational knowledge across multiple competency areas.
- Structured mentorship.
- Contribute real value to the education strategy.