Senior PR & Communications Manager

Mixpanel | Software and Analytics

6d 7h ago

Hybrid

Full Time

United States of America

$174.5k - $236k USD/yr

Title: Senior PR & Communications Manager Location: New York City, US (Hybrid)

About Mixpanel

Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com.

About the Role

We're looking for a Senior PR & Communications Manager for a high-visibility, high-ownership role for someone who thrives at the intersection of storytelling, strategy, and execution. As the first in-house comms hire, you'll report directly to the Head of Communications & Content and will help build the PR function at Mixpanel and play a foundational role in shaping how the company is perceived by the press and public.

You'll own day-to-day communications programs across media relations, product launches, and internal comms — while serving as the primary point of contact for US, EMEA, and APAC agency partners and media. This is a rare opportunity to build something from the ground up at a company with a strong product, a clear category, and a compelling story to tell. This role requires two days per week in our San Francisco or New York office.

Responsibilities

Media relations

Cultivate and maintain relationships with journalists, editors, and producers covering enterprise tech, analytics, AI, data, and SaaS
Drive earned media coverage in top-tier business and trade outlets
Develop compelling story angles, press materials, pitches, and messaging frameworks
Serve as a primary media contact and help prepare spokespeople for interviews and public presentations
Establish and track metrics to monitor the health of Mixpanel’s coverage

Product launches & company news

Partner closely with Product Marketing to develop and execute PR strategies for major product announcements
Manage PR and comms activities for company news and announcements
Ensure messaging is consistent, differentiated, and resonant with technical and business audiences

Agency & partner management

Manage agency relationships in the US, EMEA, and APAC, setting clear priorities, KPIs, and workflows
Serve as the internal contact and day-to-day liaison, ensuring agency output aligns with Mixpanel's voice and goals

Internal communications

Partner with the People team and leadership to craft internal announcements and other types of internal messaging
Support the development of internal communication programs that keep employees informed and connected to the company's narrative

Crisis & issues management

Monitor the media and competitive landscape for potential reputational issues
Support the development of crisis communications protocols and serve as a strategic voice in sensitive situations

Executive communications

Identify, pursue, and manage award submissions, podcast appearances, and speaking opportunities at key industry conferences and events
Develop and maintain LinkedIn content strategies for executives, helping amplify their voice and build their professional presence
Collaborate with executives on bylines and contributed articles, from ideation through to final draft
Develop and execute broader thought leadership narratives and plans for executives and the company

We're Looking For Someone Who Has

7+ years of communications experience, with a strong preference for candidates who have worked both in-house at a B2B tech company and at a PR agency
Experience in one or more of the following spaces: analytics, data, AI, engineering, product development. You understand the audience and know how to translate technical concepts into stories that resonate.
Exceptional writer and editor across formats: press releases, media pitches, executive messaging, bylines, internal announcements, and social content
Strong verbal communicator with confidence presenting to and advising senior stakeholders
Strong storytelling skills and news judgment
A track record of securing meaningful coverage in top-tier and tech outlets
Experience managing external agencies and partners and working cross-functionally with various internal partners
Comfortable working independently in an ambiguous, fast-moving environment — this is a building role
Experience working with PR agencies or teams outside of the United States
Journalism training or prior experience as a reporter/editor is a genuine plus

Bonus Points For

Familiarity with analyst relations (Gartner, Forrester, IDC) in a B2B SaaS context
Experience supporting a company through a major growth phase, rebrand, or category creation moment
Experience working as a PR team of one
Existing relationships with reporters covering enterprise software, product management, data infrastructure, analytics, and/or AI

#LI-Hybrid

Compensation

The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here.
Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information.

Mixpanel Compensation Range

$174,500—$236,000 USD

Benefits and Perks

Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Culture Values

Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.

Why choose Mixpanel?

We’re a leader in analytics with over 29,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.

Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Required Skills

Required Languages

🇬🇧 English