Senior Business Analyst

About Mission Underwriting Services

At Mission Underwriters, we provide the capital, issuing paper, and reinsurance access you need to launch your own Program Administrator (PA) business quickly and efficiently. We offer non-recourse capital for qualified underwriters, giving you a manageable risk profile with potential equity upside. By taking care of administrative complexities like compliance, risk management, accounting, and HR, we free you to focus on what you do best—underwriting and distribution. Our turnkey platform gets you into the market in just a few months, minimizing disruption to your key relationships. With access to our network of highly rated issuing carriers and reinsurance partners, you can secure coverage with less stress and uncertainty. Built from the ground up, our purpose-driven technology simplifies workflows, enhances responsiveness, and eliminates the burden of outdated legacy systems.

What We Offer:

• Remote First Work Environment (US Based)

• Medical, Dental, Vision

• 401K, 401K Match

• Life and Disability Benefits

• Unaccrued Paid Time Off

• 11 Paid Holidays

• Employee Discounts

• Employee Assistance Program

• Educational Assistance Program

• Employee Referral Program

• Paid Parental Leave

About The Role

The Business Analyst will work alongside a diverse team, including vendors, to drive the design and implementation of technology platforms to fit the business current requirements and future enhancements of Mission.

What You'll Do

• Analyze business requirements and determine the appropriate tools and approaches, and the application of standards and best practices. Collaborate with other team members to adhere to our standards, framework, and best practices for delivery of technology applications and products.

• Work with team members to adhere to repeatable and scalable processes for the collection, design, and prioritization of work.

• Cultivate and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data.

• Maintain a strategic outlook and stay current with leading technology products and techniques.

• Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures.

• Conduct testing of software deployment and updates.

• Assist in managing projects, including developing project plans, timelines, and deliverables.

• Participate in testing and quality assurance of systems and processes.

• Provide support and training to end-users on new systems and processes.

Required Qualifications

• Bachelor's degree in business, finance, or a related field; OR 5+ years of progressive experience in financial services, insurance, or data analytics industry.

• Proven success in business requirements gathering, design and development proper documentation for prioritization within the overall roadmap and technology direction.

• Knowledge of business key performance indicators (KPIs) with a preference in KPIs for the risk, insurance, and claims industry.

• Demonstrated ability in business facilitation and effective use of project management techniques/tools.

• Client facing experience is required

• Ability to travel up to 15% of the year

Preferred Qualifications

• 2+ years Insurance Company, MGA or TPA experience preferred.

• 5+ years of Business Analyst experience preferred.

• Experience in the commercial insurance industry and regulatory environment.

• Project management experience and managing business projects for the full life cycle, from inception to implementation.

• Negotiation and conflict resolution skills.

• Understands the fundamentals of commercial insurance and claims processes/services.

• Working knowledge of insurance technology (i.e., policy and program admin systems)

• Understanding of Agile project management and development process

Knowledge, Skills & Abilities

• Excellent communication and collaboration skills required to effectively work with a variety of business partners and distribution partners.

• Ability to work dynamically between IT, Operations, and Underwriting Programs is required.

• Self-motivated and innovative with the ability to set direction, organize and manage own work, and effectively work in collaboration with others.

• Ability to synthesize requests, uncover inherent trends, make recommendations about associated implications to business performance, communicate findings and recommendations to a variety of audiences and overall technology roadmap.

• Ability to acquire core business acumen within a given industry or customer segment

• Relationship building

• Conflict resolution

• Team player

• Project management

• Financial analysis

• Commercial acumen

• Communication and presentation acumen

This is a remote position. Planned, in-office activities may be required on occasion (typically 2-4x per year).

You must live in the United States and be authorized to work in the United States without requirement of employment sponsorship/visa.