Digital Marketplace Channel Lead

MEISON is a collection of high-end and luxury women’s apparel brands including Jones New York, Misook, Ming Wang, and Kasper. We focus on elevated, timeless workwear and fashions that are easy to mix-and-match and designed to help build an effortless and reusable wardrobe. Our brands are found online, through specialty boutiques, and in stores with our various retail partners such as Neiman Marcus, Saks 5th Avenue, Nordstrom, Bloomingdale’s, and Dillard’s.

Own every detail across Nordstrom, Macy's, Saks and more—nothing slips past you

You'll be the organized hub keeping multiple high-end marketplace and dropship accounts running flawlessly, from promotional timing to listing accuracy. This role suits someone who reads people well, builds strong relationships with retail partners, and keeps many moving tasks in perfect order. You'll motivate and coordinate internal teams across Planning, Operations, Marketing and IT to hit deadlines and KPIs. Success means every initiative is executed accurately, on time, and aligned with company goals.

What you’ll do

• Manage day-to-day operations of marketplace and dropship accounts (Bloomingdale's, Nordstrom, Macy's, Saks, Neiman Marcus).
• Coordinate promotional opportunities and ensure pricing, participation, and timing meet retailer requirements.
• Monitor inventory across accounts and resolve fulfillment and shipping issues with internal teams.
• Audit listings, content, imagery, pricing, and attributes to stay compliant with brand and partner standards.
• Execute pricing updates and monitor margin performance against company strategies.
• Track and report daily, weekly, and monthly account performance with actionable insights for leadership.

Qualifications & Experience:

• Education: Bachelor’s Degree in Business Administration, E-Commerce, Fashion Merchandising, Apparel, Sales, or a related field.
• Experience: 3–5+ years of hands-on experience in e-commerce, dropship, or digital marketplace account management, preferably within the apparel, fashion, beauty or retail industry. Direct, proven accountability for driving channel growth and revenue targets.
• Retailer & Account Expertise: Demonstrated experience managing major department store e-commerce accounts, with a strong understanding of marketplace platforms (Bloomingdale’s, Nordstrom, Macy’s) and dropship fulfillment channels.
• Technical & Platform Skills:
  • Hands-on proficiency with marketplace integration software and vendor portals such as Rithum (ChannelAdvisor), CommerceHub, Logicbroker, Mirakl, or direct retailer seller portals.
  • Advanced Microsoft Excel skills (Pivot Tables, XLOOKUP, SUMIFS, and data manipulation) and proficiency in Microsoft Office Suite.
  • Familiarity with AI productivity tools (e.g., ChatGPT, Microsoft Copilot) is a plus.
• Analytical Capability: Strong analytical abilities with a proven track record of tracking sell-through, inventory levels, returns, and margin metrics to deliver strategic, data-backed business recommendations.
• Communication & Collaboration: Excellent written and verbal communication skills with the ability to build strong cross-functional relationships and maintain professional retailer partnerships. Comfortable presenting business performance updates and strategic growth recommendations directly to leadership.
• Operational Troubleshooting & Compliance: Practical experience resolving daily account friction, including fixing catalog listing errors, resolving suppressed/deactivated listings, monitoring MAP compliance, and preserving luxury brand positioning across multi-brand digital channels.

What this job rewards

You'll thrive on managing detail-rich workloads where your follow-through directly drives sell-through and margin. You'll enjoy guiding cross-functional partners and earning the trust of retailers through consistent, reliable execution. Success looks like clean compliance, on-time promotions, and executive recaps that leadership relies on.

Location: Hybrid (Dallas-Fort Worth, TX preferred), but open to fully remote for exceptional candidates
Pay range: $90,000-$100,000
Benefits: Medical, Dental, Vision, PTO, Paid Holidays, 75% Employee Discount

We interview only applicants who complete the Culture Index survey. After you apply, you’ll receive an email with the survey link.