Intern - Corporate Communications

Summary 

Under the direction of the Senior Internal Communications Consultant, the Corporate Communications intern will assist with the implementation of various communications plans and the management of a variety of internal communications channels. The intern will be charged with supporting the Internal Communications Team in creating informative and engaging content for employees and learners and sharing that content through the appropriate channels. At the conclusion of the internship, it is our hope that the intern will gain and/or improve upon their general communication skills, knowledge of communications channel management and best practices, understanding of the development and execution of basic communications plans, and ability to successful work with multiple partners both within the Office of Communications and other departments.

Primary Responsibilities  

• Assist in oversight of the main mass email tool for departments’ internal use, making sure best practices are used, helping users troubleshoot, providing review of content and possibly helping train new users.

• Review, edit and publish all content provided by our hospital partners and other members of the Office of Communications to the MCW intranet. Help write new content as needed.

• Lead design, review and edit of institutional internal newsletters, such as the monthly In Good Health Newsletter, the quarterly Corporate Compliance Newsletter and/or the Weekly News Recap.

• Assist Internal Communications Team in executing institutional communications plans for annual events and initiatives, including but not limited to drafting content, setting up emails and/or creating design assets.

• Assist Internal Communications Team with making recommendations to departments on optimization of MCW intranet, internal mass email and other channels.

• Assist or lead content development supporting internal storytelling, marketing or instructional content to further pride, engagement and knowledge.

• Create and share analytics reports on main internal communications channels, including MCW intranet, mass email tool and digital media boards.

• Perform other duties as assigned.

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Knowledge – Skills – Abilities 

• Excellent verbal and written communication skills in a professional setting.

• Professional demeanor and excellent human relations skills. 

• Comfortable with Microsoft Office Suite and other content management tools.  

• Ability to plan and organize work according to established priorities and work with deadlines. 

• Ability to multitask. 

• Remain flexible to adapt to changing priorities. 

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Qualifications

Minimum Education: Student must be in good academic standing as an upperclassman in a bachelor’s level program or in a graduate level program in communications, events or similar focus.

Preferred Experience: Experience writing business communications for class assignments or previous internships preferred. Light experience with any content management system preferred, but not necessary.

Physical Requirements 

Work requires occasionally lifting moderate weight materials, standing, or walking continuously. 

Work Environment 

Occasional exposure to dust, noise, temperature changes, or contact with water or other liquids. Work is performed in an environmentally controlled environment. 

Sensory Acuity 

Ability to detect and translate speech or other communication required. May occasionally require the ability to distinguish colors and perceive relative distances between objects.