Senior Sales Representative

Acumed LLC

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Location: Orlando, Florida

Job Scope

The Senior Sales Representative (SSR) exceeds sales quota within an assigned territory by driving the market acceptance and adoption of Acumed products. S/he converts key surgeons to Acumed’s products by utilizing a high level of technical and surgical knowledge. S/he focuses on developing relationships, listens to customer needs, and provides product solutions and services that exceed customer expectations.  The SSR provides technical advice to customers to ensure optimum use of our products to maximize surgeon satisfaction and patient outcomes.  Continuously assesses the customer base to identify new business opportunities and develops a targeted sales strategy for each identified opportunity proactively ensuring all leads are followed up on appropriately.

Duties/Responsibilities

• Develops and implements business plans to identify and close new businesses.
• Identifies the needs of new prospects and develops/delivers appropriate responses to meet or exceed needs (written, telephone and face-to-face).
• Performs field sales calls for assigned accounts and assigned territory including “on-call” and operating room consultation.
• Provides accounts with excellent post-sale follow-up (communication and management of delivery dates, in-service training, and coordinates product replenishment). 
• Communicates with current and new customer accounts regarding a variety of topics including product updates, changes to Acumed’s product portfolio and medical educational programs.
• Cross-sells additional products and makes new product introductions to current and new accounts as they become available.
• Drives customer satisfaction and solves customer problems by addressing any issues, concerns, or problems that arise on assigned accounts promptly.
• Maintains customer records in accordance with Acumed specifications using the Company’s CRM tool.
• Drives compliance and the principles of responsibility of the AdvaMed code of conduct by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licenser requirements, and Company’s policies and procedures.
• Works with sales leadership to coach, train, or mentor Associate Sales Representatives as needed.
• Maintains current training in sales skills and product knowledge.
• Maintains current knowledge on medical device industry, Acumed customers, and competitive trends.
• Actively participates in and attends tradeshows, sales meetings, promotional activities, and professional association meetings as needed both inside and outside of regular business hours.  

Qualifications

• Bachelor’s Degree in relevant field (business or medical discipline preferred) or equivalent experience.
• 7+ years demonstrated successful sales experience (Preferably in the medical device or industry)  
• Excellent analytical, written, and verbal communication skills
• Ability to communicate effectively with physicians and other surgical personnel.
• Experience in building and maintaining relationships (with surgeons & hospitals in respective areas)
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Must be comfortable in emergency/operating room environments.
• Must be able to gain necessary credentialing for hospital access

Credentialing Required:

The responsibilities of this position include frequent surgery visits/observations. The incumbent will be required to obtain hospital-required credentials.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.