Technical Project Manager - WMS

Title: Technical Project Manager - WMS Location: Phoenix, AZ

About Us

Marketech International Corporation USA (MICU) is the U.S. subsidiary of Marketech International Corp. (MIC), a global technology and engineering firm founded in 1988. We support semiconductor, cleanroom and high-tech facility projects with turnkey services that include cleanroom and MEP construction, utility and chemical supply systems, tool installation and ongoing maintenance.

Job Overview

Marketech International Corporation USA is seeking a bilingual Technical Project Manager to lead our warehouse management system (WMS) projects from requirements gathering through implementation and ongoing improvement. This role connects warehouse operations, internal business stakeholders and external software vendors. The goal is technical solutions that fit operational needs and are delivered on schedule and within scope.

Key Responsibilities

Requirements & Scope

• Work with warehouse and business teams to collect, document and prioritize WMS requirements.
• Define and manage project scope, deliverables, milestones, timelines and acceptance criteria.

Vendor & Delivery Management

• Serve as the main point of contact between internal stakeholders and outside software vendors.
• Coordinate vendor work, review deliverables and manage project changes during implementation.
• Monitor schedules, identify risks and address delays or technical issues early.

Testing, Release & Improvement

• Organize and oversee user acceptance testing (UAT) to confirm the system meets business needs.
• Coordinate software releases, launch readiness and post-deployment issue resolution.
• Support future WMS enhancements, system integrations and process improvements.

Reporting & Communication

• Provide regular project updates, progress reports and risk assessments to management and stakeholders.
• Translate between technical and non-technical teams across locations and time zones.

Required Qualifications

• 3+ years of technical or IT project management experience.
• 2+ years of professional software engineering or development experience.
• Proven experience managing third-party vendor software projects, including scope, schedules, deliverables and acceptance criteria.
• Experience with requirements gathering, backlog prioritization and UAT.
• Fluency in English and Mandarin Chinese.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Systems or a related field [Confirm].
• Full-lifecycle WMS implementation experience, from requirements to go-live.
• Familiarity with warehouse processes: receiving, putaway, picking, packing, shipping and inventory control.
• Experience working with distributed teams across the U.S. and Asia.
• PMP, PMI-ACP, Scrum or similar certification.

Skills & Competencies

• Vendor and scope management
• Requirements gathering and prioritization
• UAT planning and release coordination
• Risk identification and schedule control
• Stakeholder reporting
• Bilingual, cross-cultural communication
• Explaining technical topics clearly
• Analytical problem-solving

Benefits

• 100% Paid Benefits for the Employee: Medical, Dental, Vision and Life Insurance
• Paid Time Off (PTO)
• 401(k) Plan

Work Environment

This is an onsite, office-based role in Phoenix, AZ, with time in the warehouse to work with operations users [Confirm]. Some meetings with overseas vendors and teams may fall outside standard hours because of time zone differences.

Equal Employment Opportunity Statement

Marketech International Corporation USA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by law. We are committed to a respectful, inclusive and collaborative workplace.