Amazon + Marketplaces Manager

malinandgoetz | Beauty and lifestyle

19d 8h ago

Hybrid

Full Time

United States of America

$85k - $120k USD/yr

Company Description: (MALIN+GOETZ) is a founder-based gender-neutral beauty and lifestyle business based in New York City. We operate flagship apothecaries in NYC, California and Hong Kong: along with an expanding presence online through www.malinandgoetz.com. The brand is distributed internationally through high-end accounts including Nordstrom, Selfridges, Space NK, and Liberty as well as amenity partners that include 5* hotels, spas, and concept gyms.
Position Summary: (MALIN+GOETZ) is seeking a strategic and analytical ecommerce leader with a proven track record of scaling growth profitably on Amazon. The Amazon Manager will be responsible for the day-to-day interface between Amazon, the agency and internal teams. They will be responsible for the Amazon P&L, driving sales and merchandising strategies to build overall brand awareness, exceed sales plans, and achieve long-term growth and profitability. This role involves proactively managing the day-to-day operations of Amazon alongside the agency and will collaborate closely with internal teams and external partners to achieve overall goals.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
P&L, Strategy + Forecasting

Manage full Amazon P&L and budgets to deliver net sales, contribution margin, and profitability targets, identifying opportunities to improve top-line growth and bottom-line performance.
Own total forecasting, including sales and demand plans, collaborating internally to ensure accurate scenarios, execution, and communication across all stakeholders. Manage weeks of cover, out-of-stocks, excess inventory, chargebacks/fees, aged inventory, and lost sales.
Explicit ownership of ROAS/TACoS, conversion, traffic, organic rank/share of search, Buy Box, inventory health, contribution margin, and other relevant platform KPIs, sharing strategies to maximize sales.

Advertising + Content

Own Ads strategy across Sponsored Products, Sponsored Brands, Sponsored Display, and (where applicable) DSP, along with promotions, site content optimization, and assortment plans.
Manage keyword strategy, SEO, browse taxonomy, PDP quality, ratings/reviews, variation strategy, and organic search visibility.
Manage and optimize content, including all PDP assets, landing pages, and videos. Establish an ongoing testing roadmap for content, creative, pricing, promotions, advertising, and assortment.

Platform Operations + Agency Management

Drive and animate the agency relationship day-to-day, setting the agenda, pace, and priorities rather than simply overseeing execution, with a focus on operational excellence, achieving sales goals and profit.
Actively challenge and hold agency partners accountable to KPIs and deliverables, pressure-testing recommendations, pushing back when strategy or execution falls short, and escalating and course-correcting quickly when performance lags.
Manage communication between platform, agency partner, and internal teams, ensuring timelines are met.
Manage all platform-related operations including inventory planning, listing and catalog management, account health, pricing and promotional strategy, and other relevant business operations.
Lead strategy and execution of new product launches and tentpole events (e.g., Prime Day, BFCM) through cross-functional collaboration with internal and external stakeholders.

Reporting + Competitive Analysis

Own platform performance reporting and business analysis, monitoring sales, profitability, traffic, conversion, advertising efficiency, share of search, inventory health, and competitive performance; translate insights into actionable growth strategies.
Monitor competitor pricing, promotions, assortment, share of search, content, reviews, and media activity, translating insights into action.

Competencies: To perform the job successfully, an individual should demonstrate the following.

Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Managing Customer Focus - Develops new approaches to meeting customer needs. Establishes customer service standards. Monitors customer satisfaction. Promotes customer focus. Provides training in customer service delivery.
Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner.
Problem Solving - Develops alternative solutions. Gather and analyze information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Analytical Focus - Demonstrates strong analytical skills with the ability to interpret complex data and translate it into clear, actionable insights. Utilizes data to inform decision making, bringing meaningful business outcomes.
Attention to Detail - Can focus on + execute every aspect of a duty or task accurately.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:

Bachelor's degree from four-year college or university; and a minimum of 5 years related experience and/or training; or equivalent combination of education and experience.
Experience working with Amazon is required.
Beauty/skincare/fragrance experience preferred.
Experience with Amazon 1P or 3P models preferred.
Hands-on experience managing TikTok Shop (content, affiliates, LIVE, and ads) required; experience with other marketplace platforms (e.g., Walmart, Target+) a plus.

Computer Skills:

Microsoft Suite, Google Suite, Vendor Central/Seller Central, Figma

Benefits:

The estimated salary range for this position is $85,000-$120,000.
The New York corporate office is hybrid (3 days in-office, 2 days work from home).
Dog-friendly office environment.
Full-time employees are eligible for medical, dental, and vision insurance, employer paid life insurance, 401k plan, pre-tax commuter benefits, quarterly gratis, employee discount, long-term and short-term disability leave, and much more.
Time off includes paid company holidays, paid vacation/personal/sick/birthday hours, Summer Fridays, and volunteer time.

Supervisory Responsibilities: This job has no supervisory responsibilities.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Language Ability:
Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.
Reasoning Ability:
Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
(MALIN+GOETZ) is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Required Skills

office365google_suitefigma

Required Languages

🇬🇧 English