Strategic Leadership
- Define and execute the technology roadmap with a focus on AI-driven personalization and content intelligence.
- Champion rapid prototyping and experimentation culture across engineering and product teams
- Partner with Product, Editorial, Sales, and Marketing teams to translate business needs into technical solutions.
- Lead AI/ML initiatives for content curation, recommendation engines, and predictive physician engagement.
- Establish an experimentation framework with an A/B testing infrastructure and data-driven decision-making.
- Drive innovation sprints and hackathons to accelerate the development of new features.
Platform & Architecture
- Build robust community platforms enabling peer-to-peer engagement among healthcare professionals.
- Develop a comprehensive MarTech stack integrating CDP, marketing automation, and omnichannel orchestration.
- Architect first-party data infrastructure to capture, unify, and activate physician behavioral signals
- Design scalable APIs and integration layers for pharmaceutical partner platforms and data exchanges.
- Implement real-time personalization engines leveraging machine learning and behavioral targeting.
- Create a modular, composable architecture supporting rapid feature deployment and experimentation.
- Ensure platform reliability, security, and compliance with healthcare industry standards (HIPAA, etc.)
Team Development & Management
- Build and scale a high-performing engineering organization embracing experimentation and innovation.
- Foster a culture of rapid prototyping, fail-fast mentality, and continuous learning.
- Establish innovation time (20% projects) and regular hackathons for creative exploration.
- Implement agile development with emphasis on quick iterations and the MVP approaches.
- Create cross-functional pods combining engineering, data science, and growth teams.
- Partner with HR on talent acquisition, focusing on AI/ML and growth engineering expertise.
Data & Analytics
- Build a comprehensive first-party data strategy to create a competitive advantage in physician engagement.
- Develop unified physician profiles aggregating behavioral, preference, and interaction data across touchpoints.
- Implement a customer data platform (CDP) for real-time audience segmentation and activation.
- Create data clean rooms for secure collaboration with a pharmaceutical partners.
- Design privacy-first architecture supporting targeted advertising without third-party cookies.
- Build predictive models for content affinity, engagement propensity, and lifetime value.
AI & Innovation
- Lead AI transformation with a focus on generative AI for content creation and summarization.
- Implement LLMs for automated medical literature analysis and insight extraction.
- Develop an experimentation platform that enables the rapid testing of new features and algorithms.
- Create an innovation lab for exploring emerging technologies (voice interfaces, AR/VR, etc.)
- Build ML pipelines for automated content tagging, classification, and knowledge graphs.
- Foster a fail-fast mentality with a structured approach to proof-of-concepts and MVPs.
Community & Engagement
- Design and implement features for the physician community, enabling peer collaboration and knowledge sharing.
- Build social layers, including discussion forums, case studies, and peer review systems, to foster a collaborative environment.
- Develop gamification strategies to increase engagement and platform stickiness.
- Create user-generated content platforms with moderation and quality control systems.
- Implement social proof mechanisms (ratings, reviews, endorsements) for content and CME programs.
- Build referral and advocacy programs leveraging network effects.
Vendor & Stakeholder Management
- Evaluate and integrate best-in-class MarTech vendors across the marketing technology stack.
- Build strategic partnerships with AI/ML platform providers and data enrichment services.
- Manage relationships with advertising technology partners for programmatic capabilities.
- Collaborate with M3 global technology teams on shared AI initiatives and data strategies.
- Present the technology strategy and experimentation results to the board and executive stakeholders.
- Optimize technology spend with a focus on ROI from rapid prototyping and MVP validation.
Experience
- 7+ years of progressive technology leadership experience, with at least 3 years managing engineering teams.
- Proven track record in digital publishing, content management, or healthcare technology sectors.
- Experience scaling platforms serving millions of users with high availability requirements.
- Demonstrated success in AI/ML implementation and rapid prototyping initiatives.
- Background in building experimentation frameworks and data-driven product development.
- Track record in community platform development and user-generated content systems.
Technical Expertise
- Deep understanding of AI/ML platforms, LLMs, and generative AI applications.
- Experience with MarTech ecosystems (CDPs, DMPs, marketing automation, attribution).
- Proficiency in building community platforms and user-generated content systems.
- Strong background in experimentation platforms and feature flagging systems.
- Knowledge of first-party data strategies, identity resolution, and privacy-compliant targeting.
- Experience with real-time personalization, recommendation engines, and predictive analytics.
- Familiarity with modern cloud platforms (AWS preferred) and event-driven architectures.
Leadership Skills
- Strategic vision balanced with hands-on experimentation and a rapid iteration mindset.
- Strong advocate for data-driven decision making and hypothesis-driven development.
- Ability to build and champion a test-and-learn culture across the organization.
- Excellent communication skills for engaging with both technical and non-technical stakeholders.
- Experience driving growth through technical innovation and rapid market testing.
- Track record of building high-velocity engineering teams focused on business impact.
Preferred Qualifications
- Experience building professional communities or social platforms in healthcare/medical sectors.
- Background in programmatic advertising, ad tech, and yield optimization.
- Knowledge of Customer Data Platforms (Segment, mParticle, Adobe Experience Platform).
- Experience with rapid prototyping methodologies (Design Sprints, Lean Startup).
- Track record implementing generative AI in production environments.
- Familiarity with healthcare data interoperability standards (FHIR, HL7).
- Experience with growth engineering and conversion rate optimization.
- Background in building developer ecosystems and API marketplaces.
- Previous experience in private equity portfolio companies or high-growth environments.
Benefits:
A career opportunity with M3USA offers competitive wages, and benefits such as:
- Health and Dental
- Life, Accident and Disability Insurance
- Prescription Plan
- Flexible Spending Account
- 401k Plan and Match
- Paid Holidays and Vacation
- Sick Days and Personal Day
*M3 reserves the right to change this job description to meet the business needs of the organization
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