Junior Customer Lifecycle Manager - Email & SMS Marketing

Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.

At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives. 

Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!

We are currently looking for a Junior Customer Lifecycle Manager – Email & SMS Marketing who will be integral to driving high-level performance across Lovehoney Group. Partnering closely with the CRM, Creative, Trading and Analytics teams, your focus will be on planning, executing and optimising email campaigns and automated lifecycle journeys that build customer engagement, retention and revenue. In this role, you will combine your interest in customer behaviour and data with your ability to create relevant, engaging communications, while developing your expertise in CRM and supporting the growth of SMS as an emerging channel.