Our merchants are the heart and soul of our business, and the Merchant Success Team at Loop exists to optimize the value of the Loop partnership to their business. This begins with the merchant onboarding experience and continues through ongoing support and strategic account management.
Loop is seeking a passionate and strategic leader to head our Onboarding team and drive a world-class onboarding experience for our merchants. As the Senior Manager, Merchant Onboarding, you will be responsible for defining and implementing the overall onboarding strategy, building a high-performing team, and ensuring seamless integration of new merchants into our platform.
At Loop, we’re intentional about the way we work so that we can do our best work. We call this our Blended Working Environment. We work from our HQ in Columbus, OH, or one of our Hub or Secluded locations, and are distributed throughout the United States, select Canadian provinces, United Kingdom, and Australia. For this position, we’re looking for someone to join us in the United States, ideally in ET or CT.