Security, Infrastructure, & Operations Lead

Title: Security, Infrastructure, & Operations Lead Location: Remote, United States

Position Summary:

The Security, Infrastructure, & Operations (SIO) Lead is responsible for ensuring that LogicSource’s (LSI) technology infrastructure is secure, scalable, and resilient, supporting both day-to-day operations and the long-term strategic goals of the company.  The role has responsibility for a portfolio of security strategy & ongoing management, infrastructure management, operational budget planning and vendor management.  The SIO Lead may directly lead and manage the activities below through his/her team or may identify, select, and manage strategic 3rd party partners to assist in managing these areas of responsibility.  This role reports to the CTO.

Responsibilities:

Security Strategy & Management 

• Lead the design, implementation, and management of security policies, procedures, and technologies to protect LSI’s digital and physical assets 

• Identify, assess, and prioritize security risks and implement controls to mitigate vulnerabilities

• Develop and maintain incident response plans 

• Lead investigations of security breaches and coordinate the response to any security incidents or data breaches. 

• Ensure compliance with relevant regulations, industry standards (e.g., SOC1, SOC 2, ISO 27001), and best practices for security 

• Establish a security awareness program for employees to minimize human error and increase vigilance against cyber threats

 Infrastructure Management 

• Lead the design and implementation of robust, scalable, and highly available IT infrastructure (servers, databases, networks, etc.) to support growth and operational needs

• Oversee cloud (e.g., AWS) ensuring cost-effective, efficient, and secure environments

• Support and manage the enterprise collaboration environment (Zoom, Teams, Sharepoint, MSFT 365, etc.)

• Ensure the security, performance, and optimization of the organization's network architecture, including firewalls, VPNs, and other network security measures

• Develop and implement disaster recovery and business continuity plans to ensure minimal disruption in case of system failure or other critical events

Operations and Process Optimization 

• Implement and optimize operational processes to ensure high uptime and availability of systems and services

• Implement monitoring tools and dashboards to track system health, performance, and security. Use metrics to continuously improve operations

• Lead efforts to automate routine tasks (e.g., deployments, updates, scaling) to improve efficiency and reduce human error 

• Oversee relationships with external vendors and service providers for infrastructure, security, and operational needs, including LSI’s MSP outsourced service provider

 Collaboration and Leadership 

• Collaborate with other functional teams (engineering, platform/product, data & AI, legal, etc.) to understand and fulfil infrastructure and security requirements

• Provide regular reports on system performance, security posture, incidents, and ongoing improvements to the CTO and other stakeholders 

 Budget and Resource Management 

• Manage the budget for infrastructure, security, and operations, ensuring that resources are used effectively and efficiently

• Identify opportunities to optimize costs, particularly across cloud infrastructure, support (MSP) costs, and security tools

Skills and Experience:

• Ideal candidate will have demonstrated experiences in:

• Infrastructure and cloud operations (AWS preferred)

• Operational excellence:  capacity planning, change management, incident management, 3rd party vendor management

• Monitoring & reliability, automation, and dev ops

• Strategy planning for infrastructure and operations

• Managing multimillion dollar infrastructure budgets

• Leading major modernization initiatives

Travel: This role will not require travel.

Other Duties: This Position Description is not an exhaustive list of the duties and responsibilities, and the employee is expected to perform other duties as necessary and assigned. The duties and responsibilities of this position may be modified at any time to meet changing business needs.