Senior Customer Technical Architect

• Bachelor's degree or equivalent practical experience

• 6+ years experience required in a similar technical role

• Significant experience in IT Infrastructure and/or software development, with special emphasis in areas of Compute, Storage, Databases, Networking, Application Services, Big Data and/ or distributed computing

• Experience in virtualization or cloud native architectures, containerization, observability, DevOps

• Understanding of systems, information and data flows within enterprise environments

• Experience working with and delivering API based solutions

• Superior oral and written communication skills in English

• Strong technical writing skills

• Excellent troubleshooting instincts and undaunted by unfamiliar tools

• Significant experience in Linux and or Windows/Network administration and operations including the following technologies:

  • Virtualization (VMWare, Hyper-V, Xen Server, etc…)

  • Storage (Netapp, EMC, HPLeftHand, Dell Equallogic, etc…)

  • LoadBalancers (f5 bigIP, Netscaller, Barracuda, etc…)

  • WMI, PerfMon, JDBC, SNMP, SMTP, JMX

  • Webservers (IIS, Apache, Tomcat, etc…)

  • Active Directory

  • Database (SQL, MySQL, Postgress, etc…)

  • Scripting (groovy, powershell, ruby, etc...)

• Willingness to travel to deliver onsite training/evangelism

• Experience of working effectively as part of a distributed team

• Public speaking and presentation skills

Residents of California, click Here to view our California Applicant Privacy Notice.

Anticipated Application Close Date: 11/23/26

LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Work Authorization:
At this time, we are able to consider candidates who are authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
Candidates who currently hold valid U.S. work authorization that can be transferred to a new employer (such as certain H-1B statuses) may be considered on a case-by-case basis.
We are not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

#LI-DW1 #LI-REMOTE