11d 4h ago
Customer Delivery Manager
Loft Orbital·Operations · Aerospace
🏢On-site
|San Francisco, United States of America|Relocation$140k - $190k USD/yr
product_management
Customer Delivery Manager
Loft Orbital | Operations | Aerospace
On-site
Full Time
United States of America, San Francisco
$140k - $190k USD/yr
Position:
Customer Delivery Manager
Company:
Loft Orbital
Compensation:
$140,000 - $190,000 a year
Location:
United States, San Francisco, CA
Employment type:
Full time
Work Arrangement:
On-site
Short Summary:
Loft Orbital's mission is to make space simple by deploying customer missions on satellite infrastructure. The Customer Delivery Manager connects product development to customer value, ensuring the team has the right tools and plans to execute missions.
Responsibilities:
- Own the Mission Development Plan for assigned missions, coordinating work across teams.
- Manage the Customer Offering Portfolio, maintaining the catalog of capabilities.
- Partner with Customer Delivery Engineers to ensure they have the necessary capabilities and plans.
- Connect Customer Delivery to Loft's product organization by managing new feature deployments.
- Drive cross-functional coordination and status clarity through internal reviews.
- Engage directly with customers on mission development scope and schedules.
- Continuously improve Customer Delivery processes and workflows.
Requirement:
- ~8 years of professional experience in technical program, product, or engineering roles.
- ~3 years as an Engineering Program Manager or Product-focused Technical Program Manager.
- Experience deploying products into production environments.
- Knowledge of the satellite or aerospace industry.
- Experience working directly with external customers, including executive-level stakeholders.
- Exceptional technical aptitude and excellent communication skills.
Benefits:
- 100% company-paid medical, dental, and vision insurance for employees and dependents.
- Flexible Spending (FSA) and Health Savings (HSA) Accounts with employer contribution.
- 100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance.
- Flexible Time Off policy and 12 paid holidays.
- 401(k) plan and equity options.
- Daily catered lunches and snacks in the office.
- International exposure to the team in France.
- Fully paid parental leave.
- Comprehensive fertility healthcare and family-forming benefits.
- Relocation assistance when applicable.
Customer Delivery Manager
Company:
Loft Orbital
Compensation:
$140,000 - $190,000 a year
Location:
United States, San Francisco, CA
Employment type:
Full time
Work Arrangement:
On-site
Short Summary:
Loft Orbital's mission is to make space simple by deploying customer missions on satellite infrastructure. The Customer Delivery Manager connects product development to customer value, ensuring the team has the right tools and plans to execute missions.
Responsibilities:
- Own the Mission Development Plan for assigned missions, coordinating work across teams.
- Manage the Customer Offering Portfolio, maintaining the catalog of capabilities.
- Partner with Customer Delivery Engineers to ensure they have the necessary capabilities and plans.
- Connect Customer Delivery to Loft's product organization by managing new feature deployments.
- Drive cross-functional coordination and status clarity through internal reviews.
- Engage directly with customers on mission development scope and schedules.
- Continuously improve Customer Delivery processes and workflows.
Requirement:
- ~8 years of professional experience in technical program, product, or engineering roles.
- ~3 years as an Engineering Program Manager or Product-focused Technical Program Manager.
- Experience deploying products into production environments.
- Knowledge of the satellite or aerospace industry.
- Experience working directly with external customers, including executive-level stakeholders.
- Exceptional technical aptitude and excellent communication skills.
Benefits:
- 100% company-paid medical, dental, and vision insurance for employees and dependents.
- Flexible Spending (FSA) and Health Savings (HSA) Accounts with employer contribution.
- 100% employer paid Life, AD&D, Short-Term, and Long-Term Disability insurance.
- Flexible Time Off policy and 12 paid holidays.
- 401(k) plan and equity options.
- Daily catered lunches and snacks in the office.
- International exposure to the team in France.
- Fully paid parental leave.
- Comprehensive fertility healthcare and family-forming benefits.
- Relocation assistance when applicable.
Required Skills
product_management
Required Languages
🇬🇧 English
Relocation support available
Key competency: Operations