German-speaking Sales & Customer Success Manager - DACH Market

Do you want to take our DACH markets to the next level, grow with a fast-moving startup, and join our amazing international team? If building relationships with customers and providing top-level service sounds exciting, you are the one we are looking for! 🚀

Limepack is a fast-growing scale-up in the printed packaging industry. We are on a mission to help small businesses become brands. Our vision is to become the go-to European platform for custom branded food packaging, and we are currently available across 14 countries. 🌍

Join our international team based in Denmark and around the world. Our office is in Frederiksberg, where English is the main language. We enjoy each other’s company both at the office and at occasional events after hours. 💚

As a Limepack Sales & Customer Success Manager, you will play a key role in developing the German, Austrian and Swiss markets, maintaining relationships with existing customers, and converting new inbound leads, while working closely with 9 international sales colleagues responsible for different countries.

Our open and friendly work environment will allow you to gain insights into how our business is run, to take part in decision-making, and to have a lot of influence on growing the DACH markets but also on our overall sales strategy. 📈

📋Your responsibilities at Limepack: 

• Drive growth in your market: Take ownership of growing sales by identifying commercial opportunities, prioritizing high-value prospects and proactively moving opportunities forward.
• Turn leads into customers: Convert inbound enquiries into orders through proactive calls, consistent follow-up and clear recommendations. Understand what customers need, communicate our value and close the sale.
• Build repeat business: Turn first orders into lasting customer relationships. Stay close to your customers, anticipate their next purchase and actively pursue opportunities to cross-sell, upsell and grow their business with Limepack.
• Develop high-value accounts: Become a trusted takeaway packaging expert for our A Customers. Combine excellent service with a commercial mindset to increase order value, purchase frequency and long-term customer value.
• Collaborate to deliver results: Work closely with product, finance, operations and logistics to deliver a seamless customer experience that supports conversion, retention and growth.

Requirements

🎓Your qualifications: 

• You speak and write German at a native level and communicate confidently in English.
• You have previous sales experience in German, Austrian and Swiss markets, or a Customer Success background with responsibility for revenue growth and conversion.
• You are motivated by measurable results: winning new customers, growing revenue and seeing your actions directly impact sales performance. Targets give you energy and focus. You enjoy spotting opportunities and bringing pace and initiative to move conversations towards a sale.
• Experience with outbound sales and proactive outreach, such as prospecting, cold calling or reactivating inactive accounts, is a plus.
• You are confident in picking up the phone and handling objections. You combine persistence with sound judgment and a clear understanding of the customer’s needs.
• You build strong customer relationships and actively look for ways to turn first orders into repeat business and grow each account.
• You enjoy working towards shared goals in an international team, contributing ideas and sharing what works.
• You work in a structured way, use CRM systems to manage opportunities and follow-ups, and quickly adapt to new digital tools.
• You learn quickly, welcome direct feedback and confidently ask questions or challenge ideas to improve results.

Benefits

💚 We offer:

A young and international team where your input is valued and can be quickly implemented. You will work with competent, motivated, and engaged colleagues who are not afraid of testing new ideas. We prioritize culture and look for people who want to be part of a friendly and proactive team – and who enjoy joining our events and shared moments outside the office. 🥳

The position is 37 hours per week with salary based on qualifications and previous experience. We have a union agreement with HK. The place of work is our Frederiksberg office with one set day per week where we work from home.

📝 Application:

We review applications continuously, so don’t wait too long to apply! We would ideally like to have our new colleague starting in December.

If you don’t meet every single requirement but feel excited about the role, we encourage you to apply anyway. ☺️