Associate Integration Engineer

Associate Integration Engineer
ProShip, Inc. | Professional Services – Integration | Hybrid (Brookfield, WI) or Remote (US) | Full-Time
Job Summary
Working with guidance from senior engineers, the Associate Integration Engineer supports the ProShip integration and implementation process. This role is directly responsible for the analysis, configuration, deployment, and support of ProShip’s multi-carrier shipping solutions during the implementation cycle, working as part of the Integration team alongside project managers, senior engineers, and customer IT and operations teams.
Typical Responsibilities

• Work as part of a team on the analysis, configuration, deployment, and support of ProShip solutions during implementation, including:
  1. Building trust and rapport with customer contacts to maintain mutual commitment to the project
  2. Analyzing the customer’s current ordering and shipping processes, enterprise applications (ERP/WMS), and systems
  3. Determining customer requirements and optimum results
  4. Implementing proven solutions that meet or exceed requirements, save cost and/or time, and improve efficiency, quality, and accuracy
  5. Testing customizations to ensure integrity and accuracy
  6. Maintaining records of each customer’s software customizations
  7. Creating documentation for customer training and ongoing support
  8. Assisting with upgrades and support as needed
• Configuring and testing carrier integrations and shipping workflows within ProShip
• Working assigned tickets in a timely manner and troubleshooting implementation and early post-go-live issues with guidance from senior engineers
• Contributing to transition-to-support documentation at go-live
• Developing and maintaining customer-specific ProShip scripts (VB.NET-based) that connect shipping to the customer’s ERP/WMS
• Supporting occasional after-hours go-live and cutover windows, peak-season coverage, and customer on-site travel
• Owning implementation projects end to end as experience grows

Minimum Qualifications

• Bachelor’s degree in Software Engineering, Computer Science, MIS, or a related field, or an equivalent combination of education and work experience.
• 1–3 years of professional experience in a technical role
• Experience supporting system integration projects from design through formal test preferred
• Working knowledge of, or ability to quickly learn, C#, VB.NET, and VBScript
• Knowledge of PowerShell and Git a plus
• Basic computer and server administration (Windows; Linux a plus)
• Database skills across RDBMS platforms such as SQL Server, Oracle, and MySQL
• Experience with data manipulation and data mapping
• Strong interpersonal and communication skills, with a positive, collaborative, and professional approach toward peers, management, customers, and vendors
• Ability to work independently to learn and maintain technical skills, and as part of a team to solve challenging business problems
• Sound organizational and time management skills; able to prioritize multiple tasks and follow through
• Detail-oriented and conscientious, demonstrating accountability and ownership

Preferred

• Familiarity with shipping/logistics, parcel carriers, or ERP/WMS systems
• Experience owning customer-facing implementation or integration projects
• Exposure to web services and APIs (REST/SOAP, XML, JSON)
• Comfortable using AI assistants (e.g., Claude) in day-to-day engineering work
• Familiarity with Zendesk, Jira, or GitLab

Career PathNext step: Integration Engineer.