Associate Customer Account Manager

You’ll be part of a high-energy, remote-first Customer Account Management team focused on growing the value our customers see from Employ. The team values accountability, continuous improvement, and shared success. CAMs work closely with CX, Security, Finance, and Legal, so collaboration across teams is a core part of the job. You’ll receive strong coaching through regular 1:1s and Gong call reviews, along with exposure to top-performing sellers across the customer base.

We hold ourselves to clear standards: consistent daily call activity, a steady cadence of weekly customer meetings, prompt lead response, accurate forecasting, and clean Salesforce data. In return, you’ll get the training, product enablement, and mentorship to hit your expansion targets and build a long-term career in sales.

• 2–3 years of proven success in B2B sales, account management, customer success, or SDR/BDR roles (upsell, cross-sell, or closing experience preferred).

• Experience selling SaaS or HR technology solutions.

• Familiarity with tools such as Salesforce, Gong, Highspot, or ZoomInfo.

• Comfort with high-volume outbound calling and personalized outreach to existing customers.

• Ability to build relationships and multi-thread across stakeholders within an account.

• Ability to connect product capabilities to a customer’s goals, business outcomes, and ROI.

• Strong organizational skills, with the discipline to keep Salesforce updated with proper notes and updates.

• Resilience and the ability to handle rejection while maintaining performance.

• Coachability and a willingness to apply feedback quickly.

• Curiosity about our products and a commitment to staying current on releases and the roadmap.

• A collaborative, responsive working style with internal teams such as CX, Security, Finance, and Legal.

• A competitive mindset focused on achieving and exceeding quota.

• Strong motivation to build a long-term career in sales.

• Clear and confident communication skills.

We believe clarity builds trust, so we share the national pay range for this role: $55,641– $65,000 per year (USD base salary). This range reflects the scope of the role across the U.S. and is informed by market data, internal equity, and the responsibilities of the position.

Your final offer will consider your unique skills, experience, and location. In addition to base salary, total compensation may include performance bonuses, equity, and a comprehensive benefits package.

If you’d like more details about how compensation is determined or how benefits factor in, please get in touch. We’re committed to fair, transparent pay and want to make sure you have the information you need.