11d 6h ago
Senior Manager
LearnLux·Operations · Financial Services
📡Remote In-Country
|United States of Americacommunication_skillsdataproject_management
Senior Manager
LearnLux | Operations | Financial Services
Remote In-Country
Full Time
United States of America
Position:
Sr. Manager - Client Implementation
Company:
LearnLux
Location:
United States - Remote
Employment type:
Not Specified
Work Arrangement:
Remote
Short Summary:
LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. We are looking for a Sr. Manager, Client Implementations, who thrives on turning “we just signed a contract” into “this is the smoothest launch we've ever had."
Responsibilities:
- Launch clients like a pro, guiding US and global clients from pre-contract to confident go-live.
- Build and evolve playbooks, tools, and workflows for effortless onboarding.
- Own the program, managing kickoff calls, SSO and eligibility file setup, platform configurations, and milestone tracking.
- Help HR and Benefits leaders track action items and build engagement strategies post-launch.
- Collaborate widely with clients, Client Success, Product, Marketing, Engineering, and Financial Planning teams.
Requirement:
- 7+ years of hands-on implementation experience, preferably in a high-growth or startup environment.
- Real experience in the employee benefits industry.
- A track record of managing global client relationships with cultural fluency.
- Strong project management skills and comfort with data (Excel/Sheets fluency).
- Excellent written and verbal communication in English.
Benefits:
- Remote-first company structure.
- Medical, dental, and vision coverage.
- 401(k) plan.
- Mental wellbeing support (Talkspace).
- Financial wellbeing (LearnLux).
- Paid vacation and sick leave.
- Paid sabbatical after 5 years of service.
- Supportive, inclusive team culture.
- Opportunities for continuous learning and growth.
Sr. Manager - Client Implementation
Company:
LearnLux
Location:
United States - Remote
Employment type:
Not Specified
Work Arrangement:
Remote
Short Summary:
LearnLux is the leading provider of workplace financial wellbeing, blending fiduciary digital planning with access to one-on-one guidance from Certified Financial Planner™️ professionals. We are looking for a Sr. Manager, Client Implementations, who thrives on turning “we just signed a contract” into “this is the smoothest launch we've ever had."
Responsibilities:
- Launch clients like a pro, guiding US and global clients from pre-contract to confident go-live.
- Build and evolve playbooks, tools, and workflows for effortless onboarding.
- Own the program, managing kickoff calls, SSO and eligibility file setup, platform configurations, and milestone tracking.
- Help HR and Benefits leaders track action items and build engagement strategies post-launch.
- Collaborate widely with clients, Client Success, Product, Marketing, Engineering, and Financial Planning teams.
Requirement:
- 7+ years of hands-on implementation experience, preferably in a high-growth or startup environment.
- Real experience in the employee benefits industry.
- A track record of managing global client relationships with cultural fluency.
- Strong project management skills and comfort with data (Excel/Sheets fluency).
- Excellent written and verbal communication in English.
Benefits:
- Remote-first company structure.
- Medical, dental, and vision coverage.
- 401(k) plan.
- Mental wellbeing support (Talkspace).
- Financial wellbeing (LearnLux).
- Paid vacation and sick leave.
- Paid sabbatical after 5 years of service.
- Supportive, inclusive team culture.
- Opportunities for continuous learning and growth.
Required Skills
communication_skillsdataproject_management
Required Languages
🇬🇧 English
Key competency: Operations