Senior Data Analyst | Krisp

Senior Data Analyst

• Armenia
• Hybrid

We’re looking for a Senior Data Analyst to take end-to-end ownership of analytics for Krisp’s Call Center and Developer businesses.
This is a high-ownership role. We’re looking for someone who can go beyond responding to analytics requests: understand the business, identify the right questions to ask, build the data foundation needed to answer them, and turn data into insights that influence decisions.

What you’ll do

• Own analytics end to end for our Call Center and Developer businesses
• Partner closely with product, engineering, and business teams to understand their goals and translate them into measurable metrics
• Define and maintain key business and product metrics
• Analyze large and complex datasets to identify patterns, opportunities, and problems
• Build and maintain data models that provide reliable foundations for analysis and reporting
• Build reports and dashboards that make important metrics easy to understand and act on
• Proactively identify areas that require deeper analysis rather than waiting for requests
• Communicate findings clearly, including the reasoning, assumptions, and limitations behind the analysis
• Apply data science and statistical methods where they provide value to business or product decisions
• Use AI agents and AI-assisted workflows extensively to accelerate analysis, investigation, reporting, and day-to-day work
• Take ownership of data quality and investigate inconsistencies when the numbers do not make sense.

What we are looking for

• Strong professional background in data analytics, with exposure to data science and statistical analysis
• Excellent SQL skills and experience working with complex datasets
• Strong understanding of data modeling and analytical data structures
• Hands-on experience with dbt Cloud, including building and maintaining analytical models
• Hands-on experience building reports, dashboards, and analytical models
• Advanced knowledge of AI agents and demonstrated ability to use them effectively in analytical workflows
• Ability to translate ambiguous business questions into structured analyses
• Strong analytical thinking and exceptional attention to detail
• Excellent communication skills, including the ability to explain complex findings clearly to both technical and non-technical stakeholders
• High level of proactivity and the ability to identify what needs to be done without waiting for detailed instructions
• Strong sense of ownership, with the ability and willingness to own an analytics domain from problem definition through implementation and communication of results
• Ability to challenge assumptions, validate conclusions, and dig deeper when the data tells an unexpected story
• Bachelor’s degree in Mathematics, Statistics, Computer Science, Data Science, or a related quantitative field

We’re looking for someone who wants to own a business area, understand it deeply, and become the person the team relies on for data-driven understanding and decision-making.

How to apply

All interested candidates are encouraged to apply through this form.
We highly appreciate all applications, however, only shortlisted candidates will be contacted for the next stages.

Krisp is an Equal Opportunity Employer

All applicants are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We do not tolerate discrimination or harassment of any kind. All employees and contractors of Krisp treat each other with respect and empathy.