Senior Delivery Manager

Title: Delivery Manager Location: Toronto

Who We Are

Konrad is an AI-driven digital consultancy and product-innovation firm providing AI, strategy, design, and technology services to the world’s most ambitious businesses and brands.

We empower industry-leading brands to navigate change, strategize, and build extraordinary custom experiences. In a landscape defined by human and machine collaboration, we bridge the gap between complex AI and beautiful product design. From strategy to implementation, our 750+ global experts deliver intelligent solutions trusted by 500 million people.

About The Role

Konrad is looking for an experienced Delivery Manager to drive the seamless execution and delivery of our digital and AI solutions. You've successfully managed cross-functional project teams of designers, developers, and strategists through complex technical builds and high-impact digital products, from inception to launch. Working with senior leadership and client partners, you'll own execution quality, process optimization, resource allocation, and timeline accountability across a portfolio of digital and AI engagements.

What You’ll Do

• Manage the end-to-end execution and technical delivery of digital and AI initiatives, taking ownership of timelines, scope, resources, and budgets
• Lead daily delivery cadence across cross-functional product, design, and engineering teams to maintain momentum and ensure high-quality outcomes
• Partner closely with client teams and product owners to establish clear delivery roadmaps, milestone tracking, and transparent reporting
• Proactively identify execution risks, technical bottlenecks, and scope shifts, implementing mitigation strategies before they impact delivery
• Optimize agile delivery frameworks, governance models, and team workflows to maximize quality and velocity across complex projects
• Oversee sprint planning, backlog refinement, standups, and retrospectives, ensuring continuous improvement in team performance
• Drive delivery quality standards, ensuring client solutions meet technical, design, and performance requirements
• Collaborate with consulting leadership to manage team capacity and plan resource allocation for upcoming project phases
• Integrate modern AI tools and automated delivery practices into team workflows to enhance productivity and delivery efficiency
• Mentor Digital team members, fostering a culture of operational excellence, accountability, and continuous learning

Qualifications

• 5+ years of relevant experience in technical project management, delivery management, or agile program leadership within a digital consulting or product environment
• Proven track record of managing complex end-to-end digital and AI product deliveries across multi-disciplinary teams
• Strong understanding of software development lifecycles, agile/scrum methodologies, and modern technical architectures, including AI/ML integrations
• Exceptional organizational, risk management, and problem-solving skills, with a focus on operational rigor
• Excellent written and verbal communication skills, with the ability to articulate technical delivery plans to both business and engineering stakeholders
• Experience managing multi-project portfolios, resourcing plans, and budget tracking simultaneously
• Strong relationship-building skills and experience serving as a trusted delivery partner for client stakeholders
• Demonstrated experience refining team workflows, metrics, and quality assurance processes
• Mentoring and team developing experience

Perks and Benefits

• Comprehensive Health & Wellness Benefits Package
• Socials, Outings & Retreats
• Retirement Planning
• Parental Leave Program
• Annual tech & travel allowance
• Culture of Learning & Development
• Flexible Working Hours
• Work from Home Flexibility
• Service Recognition Programs

Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.

The estimated compensation for this position is $120,000 to $140,000. This is an estimate and a compensation offer will vary based on applicant's education, experience, skills, abilities and alignment with market data.

While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.

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